Amazon
Overview
At AWS, we are looking for a Professional Services Area Leader with a successful record of leading ISV customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. This role will be responsible for building and leading the ISV ProServe NAMER CST team. Responsibilities will include growing the team, setting team priorities, providing thought leadership, business planning and shaping the offerings, go to market approach for ProServe with these customers. This key role will be highly visible internally and externally, and will require the ability to communicate and partner with other teams within AWS such as customer and account sales, support, services teams, as well as teams across ProServe. You will represent your team to executive management, contribute to the operational cadence of business reviews (MBR, QBR) based on your responsibility to develop the approach to drive customer outcomes through ProServe, leading to increased ARR, ProServe revenue & margin, while managing risk and quality for AWS. Key job responsibilities
Managing a team that will consist of PAEs in North America, dedicated to ISV customers. Manage bookings, pipeline, revenue, margin and delivery of projects. Engage customers - collaborate with PAEs and other sales roles to develop strong customer and partner relationships. Develop trusted relationships with customer CIOs, CTOs, IT functional leaders and business sponsor executives. Lead the sales of ProServe engagements, and build a growing business for NAMER headquartered HCLS customers globally, driving AWS adoption, and customer benefit from AWS services. Sell IT transformation engagements - present compelling proposals to help customers develop a modern cloud-based IT operating model, to drive new business results. This includes short on-site projects proving the value of AWS services, on up to full enterprise level transformations across thousands of applications migrating quickly to the AWS cloud. Partner ecosystem - establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) who are offering cloud based IT services and solutions. Deliver joint proposals and joint engagements to help partners succeed in large, complex customer engagements using AWS. Coach and teach - collaborate with AWS field sales, technical sales, training and support teams to help partners and customers learn and use AWS platform services such as EC2, S3, RDS, IAM, etc. Deliver value - oversee the high quality delivery of a variety of customized engagements with partners and customers in ISV. Lead great teams - attract and develop top talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills. Lead and support a regional management team of practice managers who cover major customer groupings. Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps. Influence roadmap changes to accelerate customer adoption and value. Lead in ISV Lead the establishment of mechanisms, practices, references, solutions, and communities that support AWS ISV customers. Contribute as part of the Global ISV Americas leadership team.
About The Team
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Work/Life Balance & Culture
Why AWS? Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and continue innovating trusted by startups to Global 500 companies. Inclusive Team Culture: Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including CORE and AmazeCon conferences, inspire us to embrace our uniqueness. Mentorship & Career Growth: We continuously raise our performance bar to help you develop into a better-rounded professional. We value work-life harmony and strive for flexibility as part of our working culture. When supported at work and at home, theres nothing we cant achieve in the cloud. Basic Qualifications
BA/BS degree or equivalent experience; Computer Science or Math background preferred 15+ years of relevant enterprise IT sales and delivery oversight experience with global F500 ISVs and ecosystem / software partners 10+ years of relevant business development and sales experience including innovative agreements with integrators, ISVs and MSPs 10+ years of second level management experience of professional services sales teams in high growth technology sales environments 10+ years of progressive experience in selling and delivering professional services within the IT marketplace
Preferred Qualifications
10+ years of understanding of data center, cloud computing, adoption strategy and transition challenges; experience with modern, scalable delivery models for technology consulting services 15+ years of sales and delivery experience with global F500 enterprise customers and partners Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the AWS accommodations page for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year to $312,800/year. Pay is based on factors including market location and experience. This position may include additional compensation such as equity or sign-on bonuses as part of a total package. For more information, visit aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon Web Services, Inc. | Job ID: A3065352 #J-18808-Ljbffr
At AWS, we are looking for a Professional Services Area Leader with a successful record of leading ISV customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. This role will be responsible for building and leading the ISV ProServe NAMER CST team. Responsibilities will include growing the team, setting team priorities, providing thought leadership, business planning and shaping the offerings, go to market approach for ProServe with these customers. This key role will be highly visible internally and externally, and will require the ability to communicate and partner with other teams within AWS such as customer and account sales, support, services teams, as well as teams across ProServe. You will represent your team to executive management, contribute to the operational cadence of business reviews (MBR, QBR) based on your responsibility to develop the approach to drive customer outcomes through ProServe, leading to increased ARR, ProServe revenue & margin, while managing risk and quality for AWS. Key job responsibilities
Managing a team that will consist of PAEs in North America, dedicated to ISV customers. Manage bookings, pipeline, revenue, margin and delivery of projects. Engage customers - collaborate with PAEs and other sales roles to develop strong customer and partner relationships. Develop trusted relationships with customer CIOs, CTOs, IT functional leaders and business sponsor executives. Lead the sales of ProServe engagements, and build a growing business for NAMER headquartered HCLS customers globally, driving AWS adoption, and customer benefit from AWS services. Sell IT transformation engagements - present compelling proposals to help customers develop a modern cloud-based IT operating model, to drive new business results. This includes short on-site projects proving the value of AWS services, on up to full enterprise level transformations across thousands of applications migrating quickly to the AWS cloud. Partner ecosystem - establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) who are offering cloud based IT services and solutions. Deliver joint proposals and joint engagements to help partners succeed in large, complex customer engagements using AWS. Coach and teach - collaborate with AWS field sales, technical sales, training and support teams to help partners and customers learn and use AWS platform services such as EC2, S3, RDS, IAM, etc. Deliver value - oversee the high quality delivery of a variety of customized engagements with partners and customers in ISV. Lead great teams - attract and develop top talent to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills. Lead and support a regional management team of practice managers who cover major customer groupings. Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps. Influence roadmap changes to accelerate customer adoption and value. Lead in ISV Lead the establishment of mechanisms, practices, references, solutions, and communities that support AWS ISV customers. Contribute as part of the Global ISV Americas leadership team.
About The Team
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Work/Life Balance & Culture
Why AWS? Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and continue innovating trusted by startups to Global 500 companies. Inclusive Team Culture: Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including CORE and AmazeCon conferences, inspire us to embrace our uniqueness. Mentorship & Career Growth: We continuously raise our performance bar to help you develop into a better-rounded professional. We value work-life harmony and strive for flexibility as part of our working culture. When supported at work and at home, theres nothing we cant achieve in the cloud. Basic Qualifications
BA/BS degree or equivalent experience; Computer Science or Math background preferred 15+ years of relevant enterprise IT sales and delivery oversight experience with global F500 ISVs and ecosystem / software partners 10+ years of relevant business development and sales experience including innovative agreements with integrators, ISVs and MSPs 10+ years of second level management experience of professional services sales teams in high growth technology sales environments 10+ years of progressive experience in selling and delivering professional services within the IT marketplace
Preferred Qualifications
10+ years of understanding of data center, cloud computing, adoption strategy and transition challenges; experience with modern, scalable delivery models for technology consulting services 15+ years of sales and delivery experience with global F500 enterprise customers and partners Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the AWS accommodations page for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,900/year to $312,800/year. Pay is based on factors including market location and experience. This position may include additional compensation such as equity or sign-on bonuses as part of a total package. For more information, visit aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon Web Services, Inc. | Job ID: A3065352 #J-18808-Ljbffr