Southern Management Companies, LLC
WHAT WE ARE LOOKING FOR:
The Receiving Clerk is a highly organized, dependable, and detail-oriented individual with strong attention to accuracy and quality control. The ideal candidate is a team player who takes pride in ensuring that all incoming goods are received, inspected, and stored according to hotel standards, safety regulations, and company policies. This role requires a proactive individual who can maintain accurate inventory, safeguard merchandise, and keep storage areas orderly, while supporting smooth operations across departments. Strong communication, reliability, and a commitment to providing excellent service are essential, as this position plays a key part in upholding efficiency, compliance, and guest satisfaction.
WHAT WE EXPECT FROM YOU:
Receive, count, weigh and check quality and store all items in safe and efficient compliance with policies and procedures, hotel standards, and federal, state and local regulations Promptly report emergencies, accidents, injuries, missing articles, damaged items and safety hazards to management Report any deviations from policies, procedures, hotel standards and regulations to management Maintain accurate inventory of all items. Follow established procedures for taking and recording inventory Receive and inspect incoming merchandise to ensure quality and for correct billing Receive, document, and securely deliver packages and mail for the hotel and its guests in accordance with hotel procedures. Check all deliveries against purchase order to ensure quantity and quality of goods received Prompt transfer of incoming merchandise to appropriate storeroom. Store goods in proper areas. Label, date and perform storage rotation to comply with sanitation and safety standards and regulations Ensure security of merchandise Keep all storage areas neat and clean at all times Use proper lifting procedure to reduce the risk of injury Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Contribute to the team's success by accomplishing tasks and assisting with projects as needed Maintain knowledge and compliance with departmental policies, service procedures, and standards Availability during peak operating times, ie: Weekends, Holidays and Special Events Work as a team member to ensure our guests have the best possible experience Understand company's emergency procedures and be able to apply them when necessary Report any incidents, property damage or injuries immediately to Manager/Supervisor Attend department meetings and training sessions as necessary Other duties as assigned by Manager and/or SupervisorSupport Southern Management's Mission, Vision, and Values Comply with Southern Management's policies and procedure JOB KNOWLEDGE & SKILLS:
Excellent written and verbal communication skills Compute basic arithmetic and mathematical calculations Organized and detail-oriented Excellent time management skills Excellent interpersonal skills Sound leadership and managerial skills Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction QUALIFICATIONS:
1 year of demonstrated customer service experience, preferably in a hospitality or food and beverage environment High School Diploma or equivalent required Ensure the security of merchandise
The Receiving Clerk is a highly organized, dependable, and detail-oriented individual with strong attention to accuracy and quality control. The ideal candidate is a team player who takes pride in ensuring that all incoming goods are received, inspected, and stored according to hotel standards, safety regulations, and company policies. This role requires a proactive individual who can maintain accurate inventory, safeguard merchandise, and keep storage areas orderly, while supporting smooth operations across departments. Strong communication, reliability, and a commitment to providing excellent service are essential, as this position plays a key part in upholding efficiency, compliance, and guest satisfaction.
WHAT WE EXPECT FROM YOU:
Receive, count, weigh and check quality and store all items in safe and efficient compliance with policies and procedures, hotel standards, and federal, state and local regulations Promptly report emergencies, accidents, injuries, missing articles, damaged items and safety hazards to management Report any deviations from policies, procedures, hotel standards and regulations to management Maintain accurate inventory of all items. Follow established procedures for taking and recording inventory Receive and inspect incoming merchandise to ensure quality and for correct billing Receive, document, and securely deliver packages and mail for the hotel and its guests in accordance with hotel procedures. Check all deliveries against purchase order to ensure quantity and quality of goods received Prompt transfer of incoming merchandise to appropriate storeroom. Store goods in proper areas. Label, date and perform storage rotation to comply with sanitation and safety standards and regulations Ensure security of merchandise Keep all storage areas neat and clean at all times Use proper lifting procedure to reduce the risk of injury Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Contribute to the team's success by accomplishing tasks and assisting with projects as needed Maintain knowledge and compliance with departmental policies, service procedures, and standards Availability during peak operating times, ie: Weekends, Holidays and Special Events Work as a team member to ensure our guests have the best possible experience Understand company's emergency procedures and be able to apply them when necessary Report any incidents, property damage or injuries immediately to Manager/Supervisor Attend department meetings and training sessions as necessary Other duties as assigned by Manager and/or SupervisorSupport Southern Management's Mission, Vision, and Values Comply with Southern Management's policies and procedure JOB KNOWLEDGE & SKILLS:
Excellent written and verbal communication skills Compute basic arithmetic and mathematical calculations Organized and detail-oriented Excellent time management skills Excellent interpersonal skills Sound leadership and managerial skills Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction QUALIFICATIONS:
1 year of demonstrated customer service experience, preferably in a hospitality or food and beverage environment High School Diploma or equivalent required Ensure the security of merchandise