Human Resources Manager Job at Zoro Tools in Lake Forest

Work Location Type: Hybrid

Req Number 322892

Position Details

As the Human Resources Manager for the Customer Experience team, you will focus on collaborating and consulting with partners to accelerate business strategy, which includes fostering an environment where people stay, thrive, and grow. This position will support three senior leaders and their respective departments - e.g., Technical Product Support, Specialty teams, and Customer Enablement groups like L&D, Quality Assurance, Program Management (Change & PMO), and Operational Excellence. Your primary business partners either report into the VP, North American CSC Operations or Group VP, Customer Experience.

You Will

• Translate business needs into human resource plans and programs
• Identify and assess human resource needs in designated departments. Collaborate with human resource "centers of excellence" (i.e. Total Rewards, Talent Development, Talent Acquisition, Organization Effectiveness). Provide expertise in areas of human capital such as employee development, performance, talent acquisition, inclusion and diversity and total rewards
• Partner with leaders to develop organization structure and job design based on work processes.
• Provide expertise in areas of human capital such as employee development, performance, talent acquisition,
• Provide guidance to leaders on performance management tools within specific departments in partnership with team member relations advisors
• Ensure appropriate learning and growth opportunities are identified and acted on for individuals and teams.
• Coach the business through the appropriate change management steps to ensure successful execution of important projects
• Coach leaders to improve engagement and create a great experience for Grainger team members
• Drive process and clarity for all key HR processes; communicate in the business to achieve the desired process outcomes
• Participate in interviews for key roles

You Have

• Bachelor's Degree or equivalent professional work experience
• 5+ years progressive Human Resource management
• Influencing and facilitating skills, which surface differing viewpoints and result in the best course of actions. Understanding of organization dynamics and can navigate appropriate channels.
• Success managing projects.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. If you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.