The Staff Pad is hiring: IT Systems Specialist in Houston

Job Description
The Staff Pad has partnered with a global leader in property technology, to hire an IT Systems Specialist to support their growing internal IT operations at their Houston headquarters.

This role is ideal for a mid-level IT professional with a strong technical foundation and a passion for user support. You'll handle a mix of hands-on troubleshooting, system administration, and internal project support, helping ensure a smooth, secure IT environment across multiple office locations.

*THIS IS AN ONSITE POSITION*
Key Responsibilities

• Provide end-user support for desktops, laptops, mobile devices, printers, and VoIP systems
• Maintain user accounts, system access, and permissions in Active Directory and Office 365
• Support internal systems including Windows Server, VMware, and basic network infrastructure
• Respond to service requests and document resolution steps using a ticketing system
• Assist with IT projects, equipment rollouts, and system upgrades
• Maintain hardware inventory and assist with onboarding/offboarding tasks
• Collaborate with vendors and escalate support issues as needed
• Write internal IT documentation and user guides

Tech Environment

• Windows Server (2016+), Active Directory, Group Policy
• Office 365 (Exchange, Teams, SharePoint)
• VMware ESXi, Hyper-V
• Cisco/Aruba network hardware, Fortinet firewalls
• Windows 11, remote desktop tools, Veeam Backup

Ideal Candidate

• 5+ years of IT support or systems experience
• Proficient in troubleshooting hardware, software, and basic networking issues
• Strong communication skills with a service-first attitude
• Experience supporting hybrid or multi-location teams a plus
• Relevant certifications (CompTIA, Microsoft, etc.) are a bonus

Benefits

• Competitive compensation
• Full benefits package (Medical, Dental, Vision, 401(k) + match)
• Paid time off + 9 company holidays
• Stocked breakroom & discounted fitness memberships