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Gerry Lane Chevrolet

Service Cashier

Gerry Lane Chevrolet, Baton Rouge, Louisiana, us, 70873

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We are seeking a Cashier with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

At Gerry Lane Chevrolet, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.

Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.

What We Offer:

Competitive Compensation

Flexible Schedules

401K With Company Match

Vision / Dental / Health Insurance

Bonus Incentives

Paid Training

Great Culture

Promote From Within!

Responsibilities

Calculate the customer’s bill using the dealership’s computer system

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket

Make change accurately and issue receipts to customers

Answer phones and direct consumer to the proper department and follow up in a timely manner

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

Operate switchboard telephone system

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

Assist the managers with various clerical duties as needed

Be friendly, professional, courteous and efficient when working with all customers and employees

Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus

Available to work flexible hours on weeknights & weekends

Ability to communicate customers' interests needs and requests to management and sales personnel

Professional personal appearance

Clean driving record

About the Dealership