The Alden Network

Lead Receptionist Job at The Alden Network in Cicero

The Alden Network, Cicero, IL, United States, 60804

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

$32,000.00/yr - $40,000.00/yr

JOB SUMMARY:

Directs the overall office operations. Directs, plans, coordinates, and administers the overall operation of the Medical Records department.

Direct the overall office operations and administer the Medical Records department.
Review the department’s policy and procedure manual, Job Descriptions, and cleaning schedules; make recommendations to the Administrator.
Meet with the receptionist on a regular basis to identify and correct problem areas and improve service.
Schedule department work hours, personnel, and work assignments to expedite work.
Complete performance evaluations timely.
Maintain reception area and ensure proper procedures are followed; answer telephone promptly and politely; screen calls; relay messages as needed.
Greet and direct visitors to sign in.
Type, file, copy materials, and maintain all files, records, equipment, and supplies as assigned.
Prepare reports, assignments, and correspondence as needed and directed by the Administrator.
Receive, sort, direct mail and fax information; send reports to appropriate agencies as required.
Maintain cordial relationships with residents, staff, public agencies, visitors, and callers.
Perform other related duties as assigned.

High school education or equivalent; some college preferred.
Must have 2 years of management experience.
Knowledgeable of administrative practices, procedures, and guidelines.
Accurate typing, filing and record-keeping skills.
Good communication skills.
Must be able to read, write and speak the English language in an understandable manner.
Ability to make independent decisions when warranted and remain calm during emergency situations.
Ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and the general public.
Leadership and supervisory ability; willingness to work harmoniously with other personnel.
Patience, tact, a cheerful disposition, and enthusiasm.
Bilingual - English and Spanish encouraged to apply.

Must be able to move intermittently throughout the workday.
Must cope with mental and emotional stress of the position.
Must possess sight/hearing senses or use prosthetics that enable these senses to function adequately to meet the requirements of the position.
Must function independently with flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies.
Must be in good general health and demonstrate emotional stability.
Must relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
May be required to lift and move equipment and supplies, up to 50 pounds throughout the workday.
Must have a pleasant speaking voice.
Subject to exposure to infectious waste, diseases, conditions, etc., including exposure to HIV/AIDS and Hepatitis B viruses and Covid.

Review the department’s policy and procedure manual, job descriptions, and related documents at least annually for revisions and make recommendations to the Administrator.
Follow established departmental policies and procedures, including appropriate dress code.
Meet with the receptionist regularly to identify problems and opportunities to improve service.
Recruit, interview, and select personnel with the approval of the Administrator (if applicable).
Schedule department work hours and assignments to expedite work (if applicable).
Complete performance evaluations timely (if applicable).
Perform daily rounds of the reception area to ensure duties are performed and procedures followed (if applicable).
Answer the telephone promptly and politely; screen calls according to facility policy; take messages and relay them promptly.
Greet and direct visitors to sign in.
Type, file, copy materials, and maintain all files, records, equipment, and supplies as assigned.
Prepare reports, assignments, and correspondence as directed by Administrator.
Receive, sort, direct mail and fax information; send reports to appropriate agencies as required.
Maintain cordial relationships with residents, staff, public agencies, visitors, and callers.
Perform other related duties as assigned.

Referrals increase your chances of interviewing at The Alden Network by 2x

Get notified about new Lead Receptionist jobs in Cicero, IL.

Chicago, IL $40,000 - $50,000 4 months ago

Bartlett, IL $45,000 - $55,000 2 years ago

Elmhurst, IL $50,000 - $60,000 3 weeks ago

#J-18808-Ljbffr