Sales Receptionist Job at Honda of Tenafly in Tenafly

Summary:
We’re seeking a friendly, professional Receptionist to be the first point of contact for our dealership. You’ll greet customers, answer calls, direct inquiries, and provide administrative support to sales, service, and management teams.

Key Responsibilities:

• Greet customers and visitors in a friendly, professional manner and determine their needs.

• Answer and route incoming calls promptly and accurately using the dealership’s phone system.

• Provide basic information about dealership services, promotions, and hours of operation.

• Maintain a clean and organized reception area.

• Coordinate with sales and service departments to assist customers and relay messages.

• Monitor customer waiting areas to ensure comfort and offer refreshments if applicable.

• Schedule service appointments and update customer records in the dealership management system.

• Assist with clerical tasks such as filing, scanning, data entry, and document preparation.

• Support dealership events, customer follow-ups, and marketing efforts as needed.

• Maintain confidentiality of customer and dealership information.

Qualifications:

• High school diploma or equivalent required.

• Prior experience as a receptionist or in a customer service role preferred, especially in an automotive setting.

• Professional appearance and demeanor.

• Strong communication and interpersonal skills.

• Proficient in Microsoft Office Suite and comfortable learning dealership management software.

• Ability to multi-task, prioritize, and work in a fast-paced environment.

• Dependable, punctual, and detail-oriented.

Physical Requirements:

• Ability to sit, stand, and walk for extended periods.

• Ability to lift up to 15 lbs occasionally (for mail, supplies, etc.).

Work Schedule:

• Full-time

Compensation & Benefits:

• Competitive hourly wage

• Health, dental, and vision insurance

Honda of Tenafly is an Equal Employment Opportunity Employerda of Tenafly is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.