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City of New York

Unit Supervisor

City of New York, New York, New York, us, 10261

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Job Description

THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS.

THE SELECTED CANDIDATES WILL BE OFFERED A SALARY OF $100,050

SELECTED CANDIDATES MUST HAVE FILED FOR, TAKEN, AND PASSED EXAM #3558 FOR THE CIVIL SERVICE TITLE LISTED ABOVE TO AVOID BEING “BUMPED” OUT OF YOUR POSITION WHEN THE ELIGIBILE LIST FOR THIS TITLE IS ESTABLISHED.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of

children and families through child welfare and juvenile justice services and community supports. ACS

manages community-based supports and foster care services and provides subsidized childcare

vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS

oversees detention, placement and programs for youth in the community.

The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and

maltreatment that NYC receives from the New York Statewide Central Register of Child Abuse and

Maltreatment. Each year, the division’s child protective services investigate about 50,000 reports. DCP is

comprised of approximately 3,500 employees who work across the five boroughs at nineteen sites known as Borough Offices. DCP’s Child Protective Services staff consists of the Family Preservation and Family Services Units (FPP and FSU), Emergency Children’s Services (ECS), and the Office of Special

Investigations (OSI).

The DCP Protective/ Diagnostic (PD)/ Family Services Units (FSU) Units are located across all five boroughs. These units investigate reports of alleged child abuse and neglect. The child protective team is the largest within DCP, and the largest in each of the Borough offices. Child protective staff is responsible for investigating every allegation that is reported, and for conducting a comprehensive assessment of the immediate safety and risk of future harm to each child in the family. Based upon the case circumstances, child protective staff may act immediately to protect the children.

Under the supervision of a Child Protective Manager with wide latitude for the use of judgment and independent decision making, supervises a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I. The Child Protective Specialist Supervisor level II will be responsible for the following:

Review written records and available controls

Monitor subordinates’ compliance in adhering to required face to face contacts and visits

Ensure that appropriate assessment is completed, and service plans are formulated within required timeframes

Provide on-going training and guidance to all casework staff in unit to ensure that all case practice requirements are met

Assist staff in managing workload and facilitating workflow with other internal and external units

Attend departmental conferences and transmits to staff information and policies involved

Monitor subordinates’ time and leave

Rate /evaluate job performance of subordinates

Develop and support staff as well as takes appropriate disciplinary measures as needed

Conduct weekly conferences and reviews work with subordinates

Document conference and follow up to ensure that required case practices are completed

Case consultation documented in record and ACRS+ for all cases

As needed the Supervisor II may make field visits for the purposes of investigation or consultation

Maintain accurate count of subordinates’ caseload

Maintain accurate unit coverage during vacations

Arrange/conduct case conferences when appropriate, both external and internal

New agency policies and practices are explained to subordinates in a timely manner.

Professionalism always maintained

Exemplify leadership skills of effective communication, modeling, coaching, educating support to foster quality supervision to subordinates on a regular basis

The preferred candidate should possess the following:

Record of proven managerial or supervisory accomplishments in child protection or a closely related

human service field

Master of Social Work degree or Master’s degree in a related discipline

Excellent communications skills

Knowledge of the NY State Connections comprehensive case management system, or other

automated child welfare system

Familiarity working with NYC’s diverse communities

Experience and ability to step into an existing unit and assume all responsibility quickly

Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this

position

These vacancies are located in the following work location(s): 1 Brooklyn, 1 Manhattan, 2 Queens and 1 Staten Island

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 724500

NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED

NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

CHILD PROTECTIVE SPECIALIST SU - 52367

Qualifications

A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines; 30 semester credits toward a Masters of Social Work degree or toward a graduate degree in a related field; plus eighteen months of child protective casework experience.

Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities is or has been the subject of a child abuse and maltreatment report.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $100,050.00

Salary Max: $121,290.00