MASTERCARE
Use your Experience to Truly Make a Difference! Join the Master•Care team as a Care Navigator!
Master•Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California’s new CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few services we provide.
POSITION SUMMARY:
A Master•Care Care Navigator provides Care Management to patients in a non-clinical setting according to the “Master•Care Plan.” The Master•Care Plan is a comprehensive roadmap that incorporates the physical, behavioral, social, environmental, and financial well-being of our patients. This position requires the ability to serve patients in person and remotely within the assigned region Duties and Responsibilities ·
Primary contact with local medical and nonmedical providers ·
Develop and foster solid professional relationships, conduct provider outreach, program education (“in-services”), and promotion to achieve Company goals ·
Develop referral relationships and placement providers to reach Company objectives ·
Assists in the development and provider relations of local resources. ·
Conducts Comprehensive Assessments of assigned Enhanced Care Management (ECM) and Community Supports (CS) patients ·
Develops and executes the Master Care Plan for assigned ECM and CS patients ·
Respects and understands the assigned ECM and CS patient’s goals and wishes, and whenever possible, implements these goals and wishes to improve overall health and well-being ·
Conducts In-home or Facility Assessments as necessary or required ·
Develops awareness of and remains sensitive to patient’s, and patient’s families’ values, beliefs, and perspectives ·
Provides person-centered care management to patients in a non-clinical setting, bringing together the clinical needs and social determinants of health to create a comprehensive care plan that serves the whole person ·
Is responsive and dedicated to seamless communication, smooth and safe coordination, and well-orchestrated patient transfers Skills and Specifications: ·
Communicates professionally and effectively with patients, families, providers, and team members. ·
Maintains a compassionate and professional demeanor ·
Exhibits and embodies excellent leadership qualities ·
Is an active and devoted team player ·
Anticipates obstacles and challenges, proactively providing innovative solutions ·
Is an effective trainer ·
Possesses excellent oral and written communication skills ·
Exhibits exceptional customer service skills ·
Builds strong relationships and networks ·
Is proficient with technology ·
Is punctual, organized, and efficient Education and Qualifications: ·
Bachelor’s degree or equivalent experience in marketing, discharge planning, and/or social work with an emphasis in healthcare, geriatric services, social services, or senior housing and care ·
Three or more years of marketing and/or social services in healthcare, community-based senior services, senior living, or a similar environment ·
Knowledge of and experience with both clinical and non-clinical services for elderly populations ·
The ability to perform the physical demands of this position include: •
Sit and/or stand for long periods •
Navigate stairs, bend, and reach •
Lift, push, or pull a minimum of 10 lbs. •
Ability to travel throughout assigned territory as required: San Joaquin County Benefits ·
Starting Pay: $25-28 per hour ·
Incentives ·
Medical, Dental, Vision, Life, 401K, and PTO · All business mileage and expenses are reimbursed
A Master•Care Care Navigator provides Care Management to patients in a non-clinical setting according to the “Master•Care Plan.” The Master•Care Plan is a comprehensive roadmap that incorporates the physical, behavioral, social, environmental, and financial well-being of our patients. This position requires the ability to serve patients in person and remotely within the assigned region Duties and Responsibilities ·
Primary contact with local medical and nonmedical providers ·
Develop and foster solid professional relationships, conduct provider outreach, program education (“in-services”), and promotion to achieve Company goals ·
Develop referral relationships and placement providers to reach Company objectives ·
Assists in the development and provider relations of local resources. ·
Conducts Comprehensive Assessments of assigned Enhanced Care Management (ECM) and Community Supports (CS) patients ·
Develops and executes the Master Care Plan for assigned ECM and CS patients ·
Respects and understands the assigned ECM and CS patient’s goals and wishes, and whenever possible, implements these goals and wishes to improve overall health and well-being ·
Conducts In-home or Facility Assessments as necessary or required ·
Develops awareness of and remains sensitive to patient’s, and patient’s families’ values, beliefs, and perspectives ·
Provides person-centered care management to patients in a non-clinical setting, bringing together the clinical needs and social determinants of health to create a comprehensive care plan that serves the whole person ·
Is responsive and dedicated to seamless communication, smooth and safe coordination, and well-orchestrated patient transfers Skills and Specifications: ·
Communicates professionally and effectively with patients, families, providers, and team members. ·
Maintains a compassionate and professional demeanor ·
Exhibits and embodies excellent leadership qualities ·
Is an active and devoted team player ·
Anticipates obstacles and challenges, proactively providing innovative solutions ·
Is an effective trainer ·
Possesses excellent oral and written communication skills ·
Exhibits exceptional customer service skills ·
Builds strong relationships and networks ·
Is proficient with technology ·
Is punctual, organized, and efficient Education and Qualifications: ·
Bachelor’s degree or equivalent experience in marketing, discharge planning, and/or social work with an emphasis in healthcare, geriatric services, social services, or senior housing and care ·
Three or more years of marketing and/or social services in healthcare, community-based senior services, senior living, or a similar environment ·
Knowledge of and experience with both clinical and non-clinical services for elderly populations ·
The ability to perform the physical demands of this position include: •
Sit and/or stand for long periods •
Navigate stairs, bend, and reach •
Lift, push, or pull a minimum of 10 lbs. •
Ability to travel throughout assigned territory as required: San Joaquin County Benefits ·
Starting Pay: $25-28 per hour ·
Incentives ·
Medical, Dental, Vision, Life, 401K, and PTO · All business mileage and expenses are reimbursed