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Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: BD is one of the largest global medical technology companies in the world, dedicated to advancing health through innovative solutions. The Enterprise Program Manager will lead multiple implementation project teams, ensuring high-quality execution and customer satisfaction while managing critical issues and facilitating strategic discussions. Responsibilities: Supports strategic direction of BD and provides leadership to the product implementation teams at customer sites Supports BD product implementation teams to ensure the successful completion of their projects Lead internal and customer program leadership & steering committee status calls; conduct regular customer executive status calls Facilitate internal communication, development & execution of mitigation plans to address program risks & issues Responsible for strategic customer satisfaction (OSAT & NPS) Develops and reports regular program performance metrics to leadership & committees Optimally use established tools and standards for communicating information to executive team regarding implementation activities Establishes strong relationships at all levels within BD and customer. The EPM will analyze work effort and resources required across multiple projects and will find opportunities to decrease rework and drive operational and implementation efficiencies Maintain strong industry and product knowledge Lead enterprise level customer issues while partnering with GCS Service and Support to drive product issues and security concerns to timely resolution. Works closely with the BD Product Platform and Implementation Readiness teams to help prioritize customer enhancement requests for future product releases Support product proactive services and preventative maintenance compliance Partner with Business Process Manager, Customer Success and others to support ease of doing business Demonstrates sophisticated knowledge and understanding of project management methodologies and relevant clinical and IT operations Facilitates strategic discussions to optimize implementation projects specific to the management of scope, requirements, financials, and schedule Anticipates project risks and develops mitigation strategies/plans for more sophisticated risk factors Serves as a mentor and trusted advisor to BD Implementation teams Presents and communicates project status to senior level business management Provide leadership to resolve conflicts across project team members and customers Provide governance over the technical & solution design, implementation process, and coordination of BD resources Influences customer to implement enterprise level standardizations Work with customer and appropriate BD teams/resources to inspire changes to processes/methodologies that will improve the implementation & critical issue process. Ability to build BD product implementation roadmap plans based on solution integrations, release compatibility, customer drivers for sequence, grouping, value, and goals. Qualifications: Required: Bachelor's degree (BA/BS) At least 3+ years of experience leading clinical product/medical device implementation projects in acute care settings Valid driver's license that meets BD's auto safety standards Required immunizations (Hepatitis B, Influenza, MMR, Varicella, Annual TB/PPD, Tetanus/Diphtheria/Pertussis) COVID-19 vaccination (with potential for accommodation requests per applicable law) Ability to travel 25-50% of the time Must live near a major airport in the U.S. Excellent written and verbal communication skills Strong grasp of technology and its impact on software deployment Preferred: MBA preferred (beyond the minimum BA/BS requirement) PMP certification (listed as optional) Sophisticated knowledge of project management methodologies and relevant clinical/IT operations Experience as a change champion and change leader Proven record as matrix leader of technology and clinical teams Track record of forming teams in a dynamic growing company Experience facilitating strategic discussions for implementation projects Ability to anticipate project risks and develop mitigation strategies Experience presenting to senior level business management Experience with enterprise level standardizations Ability to build product implementation roadmap plans Company: BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions. Founded in 1897, the company is headquartered in Franklin Lakes, New Jersey, USA, with a team of 10001+ employees. The company is currently Public Company. BD has a track record of offering H1B sponsorships. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Product Management Industries
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Enterprise Program Manager, Mid-Level
role at
Jobright.ai 1 day ago Be among the first 25 applicants Join to apply for the
Enterprise Program Manager, Mid-Level
role at
Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: BD is one of the largest global medical technology companies in the world, dedicated to advancing health through innovative solutions. The Enterprise Program Manager will lead multiple implementation project teams, ensuring high-quality execution and customer satisfaction while managing critical issues and facilitating strategic discussions. Responsibilities: Supports strategic direction of BD and provides leadership to the product implementation teams at customer sites Supports BD product implementation teams to ensure the successful completion of their projects Lead internal and customer program leadership & steering committee status calls; conduct regular customer executive status calls Facilitate internal communication, development & execution of mitigation plans to address program risks & issues Responsible for strategic customer satisfaction (OSAT & NPS) Develops and reports regular program performance metrics to leadership & committees Optimally use established tools and standards for communicating information to executive team regarding implementation activities Establishes strong relationships at all levels within BD and customer. The EPM will analyze work effort and resources required across multiple projects and will find opportunities to decrease rework and drive operational and implementation efficiencies Maintain strong industry and product knowledge Lead enterprise level customer issues while partnering with GCS Service and Support to drive product issues and security concerns to timely resolution. Works closely with the BD Product Platform and Implementation Readiness teams to help prioritize customer enhancement requests for future product releases Support product proactive services and preventative maintenance compliance Partner with Business Process Manager, Customer Success and others to support ease of doing business Demonstrates sophisticated knowledge and understanding of project management methodologies and relevant clinical and IT operations Facilitates strategic discussions to optimize implementation projects specific to the management of scope, requirements, financials, and schedule Anticipates project risks and develops mitigation strategies/plans for more sophisticated risk factors Serves as a mentor and trusted advisor to BD Implementation teams Presents and communicates project status to senior level business management Provide leadership to resolve conflicts across project team members and customers Provide governance over the technical & solution design, implementation process, and coordination of BD resources Influences customer to implement enterprise level standardizations Work with customer and appropriate BD teams/resources to inspire changes to processes/methodologies that will improve the implementation & critical issue process. Ability to build BD product implementation roadmap plans based on solution integrations, release compatibility, customer drivers for sequence, grouping, value, and goals. Qualifications: Required: Bachelor's degree (BA/BS) At least 3+ years of experience leading clinical product/medical device implementation projects in acute care settings Valid driver's license that meets BD's auto safety standards Required immunizations (Hepatitis B, Influenza, MMR, Varicella, Annual TB/PPD, Tetanus/Diphtheria/Pertussis) COVID-19 vaccination (with potential for accommodation requests per applicable law) Ability to travel 25-50% of the time Must live near a major airport in the U.S. Excellent written and verbal communication skills Strong grasp of technology and its impact on software deployment Preferred: MBA preferred (beyond the minimum BA/BS requirement) PMP certification (listed as optional) Sophisticated knowledge of project management methodologies and relevant clinical/IT operations Experience as a change champion and change leader Proven record as matrix leader of technology and clinical teams Track record of forming teams in a dynamic growing company Experience facilitating strategic discussions for implementation projects Ability to anticipate project risks and develop mitigation strategies Experience presenting to senior level business management Experience with enterprise level standardizations Ability to build product implementation roadmap plans Company: BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions. Founded in 1897, the company is headquartered in Franklin Lakes, New Jersey, USA, with a team of 10001+ employees. The company is currently Public Company. BD has a track record of offering H1B sponsorships. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Product Management Industries
Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Program Manager jobs in
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