Germain Automotive
Germain Lexus of Ann Arbor is looking for a talented individual to join our team as a receptionist!
This is a full time position with working hours Monday - Friday 8:00 a.m. - 6:00 p.m.
Hourly compensation for this role is $15.00.
WHY YOU'LL LOVE IT HERE
Germain Automotive Partnership is known for high Member retention, and a big reason for that is the quality of our competitive job benefits combined with the way we treat our members. Some of these benefits include:
Voluntary Medical Insurance Voluntary Dental /Vision Savings and Retirement 401(k) Plan Special Employee Pricing for New & Used Vehicle purchases Special Employee Pricing for Servicing Your Vehicle
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications
Experience with Microsoft Office suite is a plus Available to work flexible hours to include weeknights & weekends Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Qualifications
Experience with Microsoft Office suite is a plus Available to work flexible hours to include weeknights & weekends Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance A valid driver's license is required Ability to pass a pre-employment background check and drug screening is required
This is a full time position with working hours Monday - Friday 8:00 a.m. - 6:00 p.m.
Hourly compensation for this role is $15.00.
WHY YOU'LL LOVE IT HERE
Germain Automotive Partnership is known for high Member retention, and a big reason for that is the quality of our competitive job benefits combined with the way we treat our members. Some of these benefits include:
Voluntary Medical Insurance Voluntary Dental /Vision Savings and Retirement 401(k) Plan Special Employee Pricing for New & Used Vehicle purchases Special Employee Pricing for Servicing Your Vehicle
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications
Experience with Microsoft Office suite is a plus Available to work flexible hours to include weeknights & weekends Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Qualifications
Experience with Microsoft Office suite is a plus Available to work flexible hours to include weeknights & weekends Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance A valid driver's license is required Ability to pass a pre-employment background check and drug screening is required