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Florida Memorial University

DIRECTOR OF HOUSING AND RESIDENCE LIFE

Florida Memorial University, Opa Locka, Florida, United States, 33055

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The

Director of Housing and Residence Life

shall have primary responsibility overseeing the entire department of Housing and Residence Life. This customer-centric role is responsible for delivering a superb student experience to meet the needs of our university's residential community. The Director must demonstrate the professionalism needed to handle sensitive and confidential matters. The individual is a member of the Division of Student Affairs staff reporting directly to the Assistant Vice President of Student Life.

Essential Functions:

Provide proactive leadership in developing a vibrant and inclusive residential campus community that fosters a superb student experience, supports retention, and advances institutional student success initiatives. Responsible for the residence life program which includes selecting, training, and managing Assistant Director of Housing & Residence Life, Area Coordinators, Resident Assistants, Student Workers and all the 800+ residential community. Serve in the on-call emergency rotation for residential crisis response, be available to respond during emergency situations as needed and provide crisis counseling referral as needed. Responsible for the selection, development, supervision, training, and evaluation process of the Assistant Director of Housing and Residence Life, Area Coordinators, Resident Assistants and Student Workers. Work with Facilities Management and the Housing and Residence Life staff to coordinate maintenance efforts in the residence halls. Coordinate processes for move-in, move-out, room selection and housing assignments, housing agreements, student account billing, and occupancy reports. When appropriate, meet with housing policy violators, and recommend appropriate sanctions according to the violation. Enforce University policies and address and report all policy violations serving as a conduct administrator as needed. Respond to students/families, staff, faculty, and partners inside and outside of the University community in a timely manner to properly answer questions and address concerns. Develop marketing tools for processes such as room selection and move-in and information for prospective students. Collaborate with various campus partners on processes and programmatic efforts. Provide information and data to inform completion of the regulatory surveys and reports Serves on University and divisional committees as assigned. Plan special events such as RA Appreciation Week. Provide crisis counseling referral as needed. Provide support for students with roommate conflicts, relationship issues, and other issues not requiring psychotherapy. Provide ongoing in-service training for the Residence Life staff during meetings and retreats. Attend divisional and leadership meetings with Student Affairs staff and participate in departmental, divisional, and University committees as assigned. Ensure other essential duties in Housing & Residence Life are covered such as programming implementation and tracking, student worker supervision, etc. Contribute to the overall success of the department by performing all other essential duties and responsibilities as assigned. Meet regularly with the Assistant Vice President of Student Life to provide updates and establish ongoing open communication. The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position. Knowledge, Skills, and Abilities:

Ability to handle information of sensitive and confidential nature in the utmost professional manner. Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability. Maintain the privacy and confidentiality of information, protect the assets of the institution, act ethically and with integrity, and adhere to FMU's Code of Conduct and policies and procedures. Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents. Attention to detail and adaptability to a changing environment is extremely important as well as dependability. Manage, prioritize, and accomplish multiple tasks/projects simultaneously in a deadlinedriven environment. Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day. Ability to pivot during changing times such as Covid and other unexpected changes. Minimum Requirements:

Master's Degree in Higher Education Administration, College Student Personnel, Counseling, or related field. Minimum of five years of full-time or seven years of part-time experience in residence life in a College/University setting. Ability to perform complex tasks and prioritize multiple projects. Willingness to work a flexible schedule, which may include evening and weekend hours as required. Flexibility to work outside of normal business hours. Pre-Employment Requirements:

Criminal background check.

Florida Memorial University is an Equal Employment Opportunity Employer.

In compliance with the American Disabilities Act (ADA), those functions of the job that are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be considered.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.