TI Communities
Bilingual Spanish Leasing Consultant - Canterra at Fitzsimons
TI Communities, Aurora, Illinois, United States, 60505
Overview
Bilingual Spanish Leasing Consultant
Canterra at Fitzsimons (TI Communities). This is a regular, full-time position at our Canterra at Fitzsimons property in Aurora, CO. Saturdays are required. Compensation includes $18/hour plus leasing bonus, renewal bonus, health benefits, paid time off, company-paid holidays, and 401k matching.
Must be bilingual Spanish . Property details: Property Name: Canterra at Fitzsimons Apartment Homes (Aurora) Property Address: 358 N Potomac Way, Aurora, CO 80011 Employment Duration: Regular, Full-time Saturdays required Responsibilities
Apartment Occupancy
Conduct informative and engaging property tours for prospective residents, highlighting features and benefits of our apartments. Guide potential residents through the application process, ensuring accurate completion of all documents and compliance with fair housing regulations. Conduct comprehensive background checks and credit screenings to assess qualifications. Collaborate with the property manager to ensure vacant units are move-in ready and meet quality standards.
Leasing and Sales
Respond promptly and professionally to inquiries, providing detailed information on available apartments, pricing, and lease terms. Utilize persuasive sales techniques to convert leads into signed leases, emphasizing the value of living in our communities. Follow up with prospective residents to nurture leads and address questions to secure lease commitments. Stay informed about market trends and competitive rental rates to inform pricing and promotional strategies.
Marketing
Assist in developing and executing marketing strategies to attract prospective residents. Maintain an online presence by managing property listings and engaging with potential residents through social channels. Coordinate community outreach events to generate leads and build relationships with local businesses and organizations. Monitor and analyze marketing efforts and leads to optimize campaigns.
Collections
Collect rental payments and maintain accurate records. Follow up on delinquent accounts and apply appropriate collection procedures with professionalism and empathy. Collaborate with the property manager and legal team to initiate eviction proceedings when required, ensuring compliance with regulations.
Customer Service
Provide exceptional customer service to residents; promptly address inquiries, concerns, and requests. Coordinate maintenance issues with the maintenance team to ensure timely resolution. Conduct resident surveys to gauge satisfaction and identify improvement opportunities. Assist with resident appreciation events and activities to support retention efforts.
Resident Enrichment and Programs
Assist the Impact Team with social events, educational workshops, and community initiatives. Foster a sense of community and promote a welcoming, inclusive environment. Provide residents with information on local services, amenities, and community resources. Collaborate with the property manager to address concerns and maintain a positive living experience.
What You Need To Succeed
Excellent interpersonal communication skills; must be collaborative and adaptive. A commitment to customer satisfaction while upholding company policies. Minimum of one year of previous sales experience preferred. Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Prior experience in Entrata or another similar system preferred. Strong organizational and time-management skills. Our Core Values
Instill Hope Expect Excellence Inspire Service Embody Integrity Exude Joy TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Management
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Bilingual Spanish Leasing Consultant
Canterra at Fitzsimons (TI Communities). This is a regular, full-time position at our Canterra at Fitzsimons property in Aurora, CO. Saturdays are required. Compensation includes $18/hour plus leasing bonus, renewal bonus, health benefits, paid time off, company-paid holidays, and 401k matching.
Must be bilingual Spanish . Property details: Property Name: Canterra at Fitzsimons Apartment Homes (Aurora) Property Address: 358 N Potomac Way, Aurora, CO 80011 Employment Duration: Regular, Full-time Saturdays required Responsibilities
Apartment Occupancy
Conduct informative and engaging property tours for prospective residents, highlighting features and benefits of our apartments. Guide potential residents through the application process, ensuring accurate completion of all documents and compliance with fair housing regulations. Conduct comprehensive background checks and credit screenings to assess qualifications. Collaborate with the property manager to ensure vacant units are move-in ready and meet quality standards.
Leasing and Sales
Respond promptly and professionally to inquiries, providing detailed information on available apartments, pricing, and lease terms. Utilize persuasive sales techniques to convert leads into signed leases, emphasizing the value of living in our communities. Follow up with prospective residents to nurture leads and address questions to secure lease commitments. Stay informed about market trends and competitive rental rates to inform pricing and promotional strategies.
Marketing
Assist in developing and executing marketing strategies to attract prospective residents. Maintain an online presence by managing property listings and engaging with potential residents through social channels. Coordinate community outreach events to generate leads and build relationships with local businesses and organizations. Monitor and analyze marketing efforts and leads to optimize campaigns.
Collections
Collect rental payments and maintain accurate records. Follow up on delinquent accounts and apply appropriate collection procedures with professionalism and empathy. Collaborate with the property manager and legal team to initiate eviction proceedings when required, ensuring compliance with regulations.
Customer Service
Provide exceptional customer service to residents; promptly address inquiries, concerns, and requests. Coordinate maintenance issues with the maintenance team to ensure timely resolution. Conduct resident surveys to gauge satisfaction and identify improvement opportunities. Assist with resident appreciation events and activities to support retention efforts.
Resident Enrichment and Programs
Assist the Impact Team with social events, educational workshops, and community initiatives. Foster a sense of community and promote a welcoming, inclusive environment. Provide residents with information on local services, amenities, and community resources. Collaborate with the property manager to address concerns and maintain a positive living experience.
What You Need To Succeed
Excellent interpersonal communication skills; must be collaborative and adaptive. A commitment to customer satisfaction while upholding company policies. Minimum of one year of previous sales experience preferred. Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Prior experience in Entrata or another similar system preferred. Strong organizational and time-management skills. Our Core Values
Instill Hope Expect Excellence Inspire Service Embody Integrity Exude Joy TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Management
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