Dairy Farmers of America
Job Description
General Purpose
Gather internal and external data related to the marketing of raw milk and milk components to assist with forecasting, budgeting, pooling, pricing, and analysis of future milk supply and demand economics. Conduct research and analysis on approaches to serve customers more effectively and economically including price competitiveness within the local market. Assist with milk sales, negotiation preparations and purchase agreements, pricing, and special projects. Create, analyze, and report customer specific data (quality, weight variance, KPI) and provide management information reports. Provide service and support to customers, members, and internal staff.
Job Duties and Responsibilities
Serve as a liaison between the Area and customers
Gain a quantifiable understanding of variations in milk supply and dispositions across DFA on a daily, weekly, monthly, seasonal, and annual basis
Apply knowledge of milk component and product pricing to assist with strategy and direction of milk marketing, contract negotiation, pricing, and invoicing of raw milk sales to all assigned customers
Provide pricing information both internally and to customers and analyze market conditions and recommend any modifications to premium structure if needed
Research, collect, analyze, and report on a variety of information such as dairy prices and future forecasts, market conditions, trends in supply and customer demand, emerging trends, regulations, federal order provisions and data on a local, regional, and/or national level, or issues that may impact DFA’s ability to serve customers and members efficiently and profitably. Prepare and submit reports and recommend actions based on analysis, research, and findings
Continuously monitor raw milk quality, butterfat/milk weight variance, load rejections, and delivery performance at all assigned plants to help ensure that milk deliveries conform to the customer’s receiving standards. Alert the appropriate staff to emerging issues
Evaluate and track the supply and demand between members and the sales agreements with customers
Create and maintain milk budgets by forecasting member production and customer demand to predict times of surplus or deficit milk supply
Support the accounting team during the monthly invoicing process
Build and maintain models and create reports for projecting future milk supplies and demands
Assist in creating marketing strategies to support weekly sales to existing customers
Assist in the development of risk management strategies for future production and sales at the Area owned balancing plants
Develop intermediate and long-range production plans, working closely with transportation and logistics, membership, and accounting personnel
Create customer scorecards and use technology to track and present KPI’s and other metrics. Maintain daily, weekly, monthly, and yearly reports relating to KPI’s
Run cost analyses for premiums and track the various financial programs for members and customers
Initiate spot sales and purchase agreements, within department guidelines, on a weekly basis in order to keep supply and demand in balance
Work with sales and operations planning, plant managers, production supervisors, and accounting on an ongoing basis for forecasting and budgeting of dairy product sales
Monitor the progress of deliveries from origin to delivery at customer
Work to ensure that all customer issues at the assigned plants are communicated to appropriate individuals, receive a prompt response, and are successfully resolved
Support internal and external customer relationships by researching and responding to moderately complex inquiries, requests and concerns regarding pricing concerns, milk quality and delivery, customer service or satisfaction, industry news or events, product specifications and certifications, and DFA policies/programs
Participate in customer relations through customer site visits, contract negotiations, industry events, trade organizations, meetings, and seminars
Provide support to market research, communications, member services, accounting, and general management through data analysis, publication writing, and presentation development
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.
Requirements
Education and Experience
Undergraduate degree in agriculture, business, economics, sales and marketing, or related curriculum (or equivalent combination of experience and education)
2 to 5 years of general marketing and/or sales, market research, data analysis, communications, analytical or related experience
Knowledge of the dairy industry
Certification and/or License – may be required during course of employment
Knowledge, Skills, and Abilities
Intermediate to advanced knowledge and skill with Microsoft Office Suite and company specific systems
General knowledge of the Federal Milk Marketing Order system
Solid and proven analytical and research skills
Strong customer service skills
Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences
Able to establish effective relationships with all levels of internal staff, external customers, and vendors
Able to negotiate
Able to work with accuracy and attention to detail
Able to work independently on data intensive projects
Able to provide quality deliverables on time
Able to gather data, compile information, and prepare reports
Able to handle multiple assignments and prioritize work assignments
Able to thrive in a fast-paced environment
Able to problem solve
Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
General Purpose
Gather internal and external data related to the marketing of raw milk and milk components to assist with forecasting, budgeting, pooling, pricing, and analysis of future milk supply and demand economics. Conduct research and analysis on approaches to serve customers more effectively and economically including price competitiveness within the local market. Assist with milk sales, negotiation preparations and purchase agreements, pricing, and special projects. Create, analyze, and report customer specific data (quality, weight variance, KPI) and provide management information reports. Provide service and support to customers, members, and internal staff.
Job Duties and Responsibilities
Serve as a liaison between the Area and customers
Gain a quantifiable understanding of variations in milk supply and dispositions across DFA on a daily, weekly, monthly, seasonal, and annual basis
Apply knowledge of milk component and product pricing to assist with strategy and direction of milk marketing, contract negotiation, pricing, and invoicing of raw milk sales to all assigned customers
Provide pricing information both internally and to customers and analyze market conditions and recommend any modifications to premium structure if needed
Research, collect, analyze, and report on a variety of information such as dairy prices and future forecasts, market conditions, trends in supply and customer demand, emerging trends, regulations, federal order provisions and data on a local, regional, and/or national level, or issues that may impact DFA’s ability to serve customers and members efficiently and profitably. Prepare and submit reports and recommend actions based on analysis, research, and findings
Continuously monitor raw milk quality, butterfat/milk weight variance, load rejections, and delivery performance at all assigned plants to help ensure that milk deliveries conform to the customer’s receiving standards. Alert the appropriate staff to emerging issues
Evaluate and track the supply and demand between members and the sales agreements with customers
Create and maintain milk budgets by forecasting member production and customer demand to predict times of surplus or deficit milk supply
Support the accounting team during the monthly invoicing process
Build and maintain models and create reports for projecting future milk supplies and demands
Assist in creating marketing strategies to support weekly sales to existing customers
Assist in the development of risk management strategies for future production and sales at the Area owned balancing plants
Develop intermediate and long-range production plans, working closely with transportation and logistics, membership, and accounting personnel
Create customer scorecards and use technology to track and present KPI’s and other metrics. Maintain daily, weekly, monthly, and yearly reports relating to KPI’s
Run cost analyses for premiums and track the various financial programs for members and customers
Initiate spot sales and purchase agreements, within department guidelines, on a weekly basis in order to keep supply and demand in balance
Work with sales and operations planning, plant managers, production supervisors, and accounting on an ongoing basis for forecasting and budgeting of dairy product sales
Monitor the progress of deliveries from origin to delivery at customer
Work to ensure that all customer issues at the assigned plants are communicated to appropriate individuals, receive a prompt response, and are successfully resolved
Support internal and external customer relationships by researching and responding to moderately complex inquiries, requests and concerns regarding pricing concerns, milk quality and delivery, customer service or satisfaction, industry news or events, product specifications and certifications, and DFA policies/programs
Participate in customer relations through customer site visits, contract negotiations, industry events, trade organizations, meetings, and seminars
Provide support to market research, communications, member services, accounting, and general management through data analysis, publication writing, and presentation development
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.
Requirements
Education and Experience
Undergraduate degree in agriculture, business, economics, sales and marketing, or related curriculum (or equivalent combination of experience and education)
2 to 5 years of general marketing and/or sales, market research, data analysis, communications, analytical or related experience
Knowledge of the dairy industry
Certification and/or License – may be required during course of employment
Knowledge, Skills, and Abilities
Intermediate to advanced knowledge and skill with Microsoft Office Suite and company specific systems
General knowledge of the Federal Milk Marketing Order system
Solid and proven analytical and research skills
Strong customer service skills
Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences
Able to establish effective relationships with all levels of internal staff, external customers, and vendors
Able to negotiate
Able to work with accuracy and attention to detail
Able to work independently on data intensive projects
Able to provide quality deliverables on time
Able to gather data, compile information, and prepare reports
Able to handle multiple assignments and prioritize work assignments
Able to thrive in a fast-paced environment
Able to problem solve
Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans