Bridgestone Retail Operations
Store Manager
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Bridgestone Retail Operations, LLC Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401(k) plan to help build towards your future. We value bringing your whole self to work and champion diverse perspectives, individuals, and teams. Job Category Retail Position Summary Responsible for every aspect of the store operation, including selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. Pay Range $51,300.00 - $94,500.00 Responsibilities
Customer service. Drive store sales and promotions. Build customer satisfaction and loyalty, creating results for teammates, customers and the company. Understand alternative tire sourcing and competitors. Track and meet payroll, budgets and store goals. Keep records and relevant financial information current. Manage, schedule and assign staff according to their skill level. Attend paid training to stay up-to-date with new developments in the automotive service industry. Follow up with customers to obtain feedback and ensure they are satisfied with received service. Other duties as assigned. Minimum Qualifications
High School Diploma or equivalent. Demonstrated success in retail sales management. Problem-solving skills related to customer complaints. Aptitude to manage inventory, order scheduling, and merchandising displays. Ability to assist customers with personal sales as well as complaints to ensure retention and loyalty. Exceptional teammate and customer communication skills. Negotiation and conflict resolution skills. Must have a valid automobile driver's license and be able to drive customer and company vehicles. Preferred Qualifications
Two-year college degree or equivalent. Benefits
Medical, Dental and Vision starting day 1 for all teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On-demand pay program available Our Values
Professional Development: resources to help you level up. Community Involvement: commitment to local communities. Integrity & Teamwork: do things right, together. Employment Details
Equal Employment Opportunity employer. All individuals are considered for employment without regard to age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by law. Form I-9 Employment Eligibility Verification will be completed at start of employment. Temporary work authorization or sponsorship needs may disqualify you from employment. Job Function
Sales and Business Development Industries: Retail Interested in this role? Referrals can increase your interview chances. This role is located in Flowood, MS. Compensation range: $51,300.00 - $94,500.00. #J-18808-Ljbffr
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Bridgestone Retail Operations, LLC Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401(k) plan to help build towards your future. We value bringing your whole self to work and champion diverse perspectives, individuals, and teams. Job Category Retail Position Summary Responsible for every aspect of the store operation, including selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. Pay Range $51,300.00 - $94,500.00 Responsibilities
Customer service. Drive store sales and promotions. Build customer satisfaction and loyalty, creating results for teammates, customers and the company. Understand alternative tire sourcing and competitors. Track and meet payroll, budgets and store goals. Keep records and relevant financial information current. Manage, schedule and assign staff according to their skill level. Attend paid training to stay up-to-date with new developments in the automotive service industry. Follow up with customers to obtain feedback and ensure they are satisfied with received service. Other duties as assigned. Minimum Qualifications
High School Diploma or equivalent. Demonstrated success in retail sales management. Problem-solving skills related to customer complaints. Aptitude to manage inventory, order scheduling, and merchandising displays. Ability to assist customers with personal sales as well as complaints to ensure retention and loyalty. Exceptional teammate and customer communication skills. Negotiation and conflict resolution skills. Must have a valid automobile driver's license and be able to drive customer and company vehicles. Preferred Qualifications
Two-year college degree or equivalent. Benefits
Medical, Dental and Vision starting day 1 for all teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On-demand pay program available Our Values
Professional Development: resources to help you level up. Community Involvement: commitment to local communities. Integrity & Teamwork: do things right, together. Employment Details
Equal Employment Opportunity employer. All individuals are considered for employment without regard to age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by law. Form I-9 Employment Eligibility Verification will be completed at start of employment. Temporary work authorization or sponsorship needs may disqualify you from employment. Job Function
Sales and Business Development Industries: Retail Interested in this role? Referrals can increase your interview chances. This role is located in Flowood, MS. Compensation range: $51,300.00 - $94,500.00. #J-18808-Ljbffr