City of Rio Rancho, NM
Employee and Labor Relations Specialist MC
City of Rio Rancho, NM, Rio Rancho, New Mexico, United States, 87144
Salary :
$55,473.60 - $69,326.40 Annually Location :
City Hall (3200 Civic Center Circle NE) Job Type:
Full Time MC Job Number:
2025-00111 Department:
Human Resources Opening Date:
07/23/2025
Position Summary The Employee and Labor Relations Specialist plans, coordinates, and participates in various City personnel matters including, but not limited to, policy development and compliance, investigations, union grievances and procedures, disciplinary procedures, collective bargaining agreement compliance and other related HR matters. The Employee and Labor Relations Specialist collects and maintains documents and records for contract development, policy development, investigations and negotiations. The Employee and Labor Relations Specialist also analyzes and drafts complex correspondence and provides training and coaching to other City staff related to assigned tasks.
Education, Training, Experience, Certifications, Licenses and Registrations Education / higher education: Bachelor's Degree
For required college degrees, applicable field(s) of study: Business, general management, human resources or related discipline.
Minimum number of years of directly related experience: Four years related experience in conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution.
Education and/or experience preferences: Directly related experience in a full-service, public sector human resources department. Driver's License requirement: Infrequent DriverRegular Driver's License Required Endorsements: None
NoteFor any driver, driving record must always meet City driving and insurability standards.
Required certifications, licenses or registrations: None
Preferred certifications, licenses or registrations: PHR or SHRM-CP preferred. Knowledge, Skills and Abilities Knowledge: Knowledge of Department/Division, principles and practices of public HR administration including employee relations including just cause/progressive discipline; labor relations; investigative techniques.
Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets; strong verbal and email communication skills; perform data entry as necessary to accomplish essential functions;HRIS; strong analytical skills, attention to detail, advanced use of processing tools (e.g. Excel, Data Base Management, Report Writing, Word).
Abilities: Analyze and appraise facts and precedents; organize, evaluate and present information in verbal and written form; enforce policies and procedures consistently; effectively conduct internal investigations; work effectively with bargaining unit representatives and vendors, develop training programs and deliver training to employees; prioritize work to meet goals and objectives within acceptable time frames; process sensitive and confidential information; exercise initiative, independent judgment and problem solving; maintain the confidence and cooperation of others and favorable relations with applicants, current employees, elected officials and the general public.
Interaction with Groups/Agencies/Entities: Internal: Works with department staff, and all City staff including supervisors, managers, and Department Directors, bargaining unit representatives, and vendors. Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment. External: Works with vendors, contractors, customers, the general public, or public officials on routine problems and issues in a courteous and efficient manner. Presents a friendly, courteous image for the City to the general public, visitors, and public officials.
Essential Functions The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned.
Provides high-level management support and advisory services to supervisory personnel in matters pertaining to employee relations, discipline, conflict resolution, and the grievance/arbitration process. Evaluates, analyzes and investigates a variety of employee issues/complaints; research information; prepares report findings and makes recommendations on best practices and policies to mitigate potential liability. Maintains filing and tracking system for all employee issues. Assists in navigating and responding to all assigned employment related claims concerning current and former City employees; scope of claims including but are not limited to internal and union grievances/arbitration, ethics violations, unemployment appeals, charges of civil rights violations, and other litigation. May assist in the review and timely response to unemployment claims. Coordinate and attend unemployment hearings and prepare information on behalf of the City for unemployment claims. Track disciplinary actions and provide comparable information to management. Monitors workforce adherence to labor agreements. Builds a cohesive relationship with the union, employees, and managers to resolve employment disputes, issues, and complaints; provides fair and consistent treatment to all employees. Instructs managers on topics related to employee and labor relations, such as working conditions, safety, or equal opportunity practices. Conducts research and proposes new and updated policies and practices employee and labor relations matters. May participate in union negotiations and other committees. Drafts and reviews employee corrective and disciplinary actions, such as warnings, written reprimands, suspensions, demotions and terminations. Maintain the upmost confidentiality and professionalism when navigating sensitive personnel matters. Navigate contentious or escalated situations or communication involving City employees. Develop training and offer guidance to City staff on topics including but not limited to de-escalation, negotiation, empathetic communications strategies, and alternative dispute resolution techniques when addressing complex or escalated personnel matters. Research, draft and recommend new or revised City policies and/or procedures which impact City employees. Mediate disputes between employees, aiming for resolution and preventing escalation. Support development and execution of employee wellness and risk management initiatives.
To view a summary of benefits offered by the City of Rio Rancho 01
Do you have a Bachelor's degree in business, general management, human resources or related discipline? If you certify you have a degree, your transcripts must be uploaded showing degree and date awarded.
Yes No
02
Do you have at least four years related experience in conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution?
Yes No
Required Question
$55,473.60 - $69,326.40 Annually Location :
City Hall (3200 Civic Center Circle NE) Job Type:
Full Time MC Job Number:
2025-00111 Department:
Human Resources Opening Date:
07/23/2025
Position Summary The Employee and Labor Relations Specialist plans, coordinates, and participates in various City personnel matters including, but not limited to, policy development and compliance, investigations, union grievances and procedures, disciplinary procedures, collective bargaining agreement compliance and other related HR matters. The Employee and Labor Relations Specialist collects and maintains documents and records for contract development, policy development, investigations and negotiations. The Employee and Labor Relations Specialist also analyzes and drafts complex correspondence and provides training and coaching to other City staff related to assigned tasks.
Education, Training, Experience, Certifications, Licenses and Registrations Education / higher education: Bachelor's Degree
For required college degrees, applicable field(s) of study: Business, general management, human resources or related discipline.
Minimum number of years of directly related experience: Four years related experience in conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution.
Education and/or experience preferences: Directly related experience in a full-service, public sector human resources department. Driver's License requirement: Infrequent DriverRegular Driver's License Required Endorsements: None
NoteFor any driver, driving record must always meet City driving and insurability standards.
Required certifications, licenses or registrations: None
Preferred certifications, licenses or registrations: PHR or SHRM-CP preferred. Knowledge, Skills and Abilities Knowledge: Knowledge of Department/Division, principles and practices of public HR administration including employee relations including just cause/progressive discipline; labor relations; investigative techniques.
Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets; strong verbal and email communication skills; perform data entry as necessary to accomplish essential functions;HRIS; strong analytical skills, attention to detail, advanced use of processing tools (e.g. Excel, Data Base Management, Report Writing, Word).
Abilities: Analyze and appraise facts and precedents; organize, evaluate and present information in verbal and written form; enforce policies and procedures consistently; effectively conduct internal investigations; work effectively with bargaining unit representatives and vendors, develop training programs and deliver training to employees; prioritize work to meet goals and objectives within acceptable time frames; process sensitive and confidential information; exercise initiative, independent judgment and problem solving; maintain the confidence and cooperation of others and favorable relations with applicants, current employees, elected officials and the general public.
Interaction with Groups/Agencies/Entities: Internal: Works with department staff, and all City staff including supervisors, managers, and Department Directors, bargaining unit representatives, and vendors. Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment. External: Works with vendors, contractors, customers, the general public, or public officials on routine problems and issues in a courteous and efficient manner. Presents a friendly, courteous image for the City to the general public, visitors, and public officials.
Essential Functions The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned.
Provides high-level management support and advisory services to supervisory personnel in matters pertaining to employee relations, discipline, conflict resolution, and the grievance/arbitration process. Evaluates, analyzes and investigates a variety of employee issues/complaints; research information; prepares report findings and makes recommendations on best practices and policies to mitigate potential liability. Maintains filing and tracking system for all employee issues. Assists in navigating and responding to all assigned employment related claims concerning current and former City employees; scope of claims including but are not limited to internal and union grievances/arbitration, ethics violations, unemployment appeals, charges of civil rights violations, and other litigation. May assist in the review and timely response to unemployment claims. Coordinate and attend unemployment hearings and prepare information on behalf of the City for unemployment claims. Track disciplinary actions and provide comparable information to management. Monitors workforce adherence to labor agreements. Builds a cohesive relationship with the union, employees, and managers to resolve employment disputes, issues, and complaints; provides fair and consistent treatment to all employees. Instructs managers on topics related to employee and labor relations, such as working conditions, safety, or equal opportunity practices. Conducts research and proposes new and updated policies and practices employee and labor relations matters. May participate in union negotiations and other committees. Drafts and reviews employee corrective and disciplinary actions, such as warnings, written reprimands, suspensions, demotions and terminations. Maintain the upmost confidentiality and professionalism when navigating sensitive personnel matters. Navigate contentious or escalated situations or communication involving City employees. Develop training and offer guidance to City staff on topics including but not limited to de-escalation, negotiation, empathetic communications strategies, and alternative dispute resolution techniques when addressing complex or escalated personnel matters. Research, draft and recommend new or revised City policies and/or procedures which impact City employees. Mediate disputes between employees, aiming for resolution and preventing escalation. Support development and execution of employee wellness and risk management initiatives.
To view a summary of benefits offered by the City of Rio Rancho 01
Do you have a Bachelor's degree in business, general management, human resources or related discipline? If you certify you have a degree, your transcripts must be uploaded showing degree and date awarded.
Yes No
02
Do you have at least four years related experience in conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution?
Yes No
Required Question