Holt Group Inc
Job Summary: The Sales and Yard Operations Coordinator 1 is responsible for coordinating the day-to-day activities pertaining to the sale and rental of equipment. Additional Role Specific Job Summary Items: Sales and Yard Operations Coordinator 1:This position also manages safely locating, receiving, inspecting, verifying, and documenting assets in a yard environment. This position will also provide inventory counts and operate various types and sizes of equipment.The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.Essential Functions:Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and MissionActs as the primary contact for internal customers as it pertains to Sales, Demos, Loaners, Heavy Rentals, and RPOsAssists, until able to manage, all logistics from order through delivery with transport, parts and service to meet customer requests; this could encompass order receiving, knowledgeable equipment sourcing, account set up, and deliveryAssists, until able to manage, the life of rentals including contract management, insurance coverages, customer pricing, machine utilization, service requests, accurate invoicing and credits; requires multitasking through several platforms such as Irental, Monday.com, Vision Link, Straight Docs, DSI and DBSEnsures accurate process is followed for CAT Commercial in store credit card sales, authorizations and creditsSchedules delivery and pick-up of inventory to maintain appropriate work tool stocking levels by transferring from supply hubs Serves as process owner of Product Health Loaners via Monday.com; responsibilities entails being the liaison with CAT support representatives, sales management and internal parts and service departments to ensure maximum reimbursement Issues and receives vendor purchase orders through CODAResponsible for answering incoming customer calls via RingCentral, inputting leads in Texada and transferring requests to other departmentsMaintains and supports the Retail Customer Experience program to include machine staging, signage and handling walk-in customer visitsServes as primary contact for all sales and rental asset prioritization through service departments via Monday.com; requires a strong ability to communicate and influence requests to support our customers equipment availability needsRequires regular and punctual employee attendanceWorks safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs other related duties and fulfill responsibilities as required Additional Role Specific Essential Functions: Sales and Yard Operations Coordinator 1:Verifies and documents all assets arriving and/or departing equipment yardAccurately stages and preps assets to fulfill incoming requestsLoads and unloads assets, conducts inspect procedures, fuels, and reports the condition of assets per safety protocols Provides timely updates for all inventory items leaving and/or returning to the yard through the shipping and receiving functionPhotographs all incoming and outgoing assets and uploads pictures following current processes Troubleshoots, communicates, and problem-solve potential shipping and receiving delays on assetsPerforms, reconciles, and completes inventory counts of machines and work tools Knowledge, Skills, and Abilities:Knowledge of construction equipment sales industryKnowledge of business accounting principles Excellent oral and written communication skills Effective utilization of organizational planning, self-management, analytical problem-solving, time management, and multi-tasking skills Intermediate MS Office Excel and PowerPoint skills; Advanced MS Word skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to compute rate, ratio, and percent and to draw and interpret bar graphsAbility to interact with tact and courtesy and maintain a professional mannerAbility to read and understand information and ideas presented in writingAbility to listen to and understand information and ideas presented through spoken words and sentencesAdditional Role Specific Knowledge, Skills, and Abilities: Sales and Yard Operations Coordinator 1:Strong planning and coordination skillsDemonstrates proficiency with current computer software, related hardware, and machine electronic systems Dexterity, hearing, and talking requirements are constantVisual ability to observe employees in the workplace, analyze operations, and detect situations of concernAbility to operate a forklift Ability to conduct safety assessments before starting a task Education and Experience:High school diploma or equivalent required Up to one year of work-related skill, knowledge, or experience is preferredSupervisory Responsibilities:NoneTravel: Up to 5% travel maybe expected Physical Requirements:This position involves extended periods on their feet This role frequently communicates with others, must be able to exchange accurate information in these situationsSignificant amount of time standing, walking, kneeling, squatting, crawling, bending, and twisting Constant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaRoutinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect workAdditional Role Specific Physical Requirements: Sales and Yard Operations Coordinator 1:Frequently moves materials or equipment weighing up to 50 lbs.Work Environment:Regularly works indoors in environmentally controlled conditionsOften assists in familiarizing customers with equipment and work tools outdoors on yards and in display areasRegularly works outdoors around moving mechanical parts May be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidityFrequently works at fast pace with unscheduled interruptionsAdditional Role Specific Work Environment: Sales and Operations Coordinator 1:Noise level may be loud at timesExposure to small quantities of chemicals, dust, steam, high-pressure water and high-speed rotating equipmentRequires wearing personal protective or safety equipment (PPE)Required to perform work in cramped or confined spaces and/or at elevated heights Disclaimer:Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.