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RealManage

Community Association Manager - Portfolio

RealManage, Phoenix, Arizona, United States, 85223

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Community Association Manager - Portfolio (MAZ2025)

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Community Association Manager - Portfolio (MAZ2025)

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RealManage Community Association Manager - Portfolio (MAZ2025)

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Community Association Manager - Portfolio (MAZ2025)

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RealManage Get AI-powered advice on this job and more exclusive features. This range is provided by RealManage. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range

$60,000.00/yr - $70,000.00/yr Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified recognition from

Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

The

Community Association Manager (CAM)

is the key ambassador of RealManage. They will provide management, direction, and leadership to ensure the successful daily operations of a portfolio of community associations deliver professional services and an exceptional customer experience in accordance with the service level agreement and in alignment with the companys guiding principles.

Key responsibilities include, but are not limited to, working closely with the Board of Directors, developer, and/or builder to manage and operate the community, facilitate solutions to problems, and increase the home values of each community.

Responsibilities

RealManage is seeking versatile, energetic, friendly, full-time Portfolio Community Association Managers who take great pride in achieving greatness for their assigned communities.

Our Portfolio CAMs serve as a professional advisor to their Board of Directors of each community assigned Acquires and maintains current knowledge of state and regulatory agency statutes and the communitys documents, policies, and procedures Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity You will have the opportunity to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, progress of specific key initiatives, and make clear and concise recommendations Our CAMs assist the Board with the selection of contractors and insurance carriers to maintain and protect the community Provide vendor management oversight, including the set-up bid process, through contract and oversight Oversee and approve payment of vendors providing services to the community association Develop and submit a complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Possesses knowledge of cash balances and availability of funds for projects, monitors aging reports to ensure timely legal action regarding collections, and any other legal action before the association Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community Attend monthly Managers and training meetings as required Conduct business at all times with the highest standards of personal, professional, and ethical conduct Displays exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems Plus other work-related tasks

To be the very best at this position, we look for the following qualities.

Excellent interpersonal skills. You will have to manage a wide range of personalities with a wide range of opinions, both over the phone and in person. You should be a friendly, outgoing person who can represent the company well in all situations. Excellent writing skills. Our customers require thoughtful, concise, and timely responses to their concerns. Much of this communication occurs over e-mail. Excellent technology skills. Most of your day will be spent managing data utilizing our proprietary software. You should be comfortable using and learning technology software that allows you to access Owner / Residential portals, Management / Board portals, Closing portals, Attorney Portals, and Vendor portals, all from one landing page. Flexibility and humility. We approach our business with the mentality that we are here to serve. That means that you need to be willing and able to do what is necessary to please your clients, whatever that may be. You should be comfortable and willing to pitch in and do whatever needs to be done. Excellent organizational skills. You will be working with hundreds of owners divided among a portfolio of properties. We have established excellent, efficient systems to facilitate this work, but you need to have strong organizational skills and be attentive to detail to use the systems effectively. The ability to work independently. Because this is a growing business, you need to be comfortable working alone or independently at times. We will provide training and set goals, provide the technology and systems for you to achieve those goals. You will be empowered to make decisions and will be held accountable for your decisions. Seniority level

Seniority level

Entry level Employment type

Employment type

Full-time Job function

Job function

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