Baird
Challenge your thinking and build an amazing career with the best people in the financial services industry! Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wealth management goes beyond managing investments. At Baird, we understand it begins with learning all we can about what our clients want for themselves and their families. We work closely with them to prioritize their goals, utilizing Baird's resources and expertise to create a tailored plan to ensure success as they've defined it. Check out this video to learn more about our Private Wealth Management business.About the Role:Be responsible for the client service & marketing functions of the branch following a wealth management or portfolio management business approach, including any operational functions necessary to meet client service requirements. This highly visible position requires a polished professional with superior, communication, customer service and organizational skill.The Impact You'll Make: Answer inquiries from internal associates and business partners in a professional and pleasant manner. Act as a liaison between financial advisors and internal PWM support teams. Assist the Social Media strategy for the branch, including LinkedIn, Website, X, etc. Seek ways to enhance internal operations for the branch that provide FA(s) business effectiveness and marketability. Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of assisting our teams in implementing well-defined client service models. Collaborate with branch leadership to orchestra student worker and summer intern duties. Process daily check deposits. Maintain knowledge or compliance policies for internal associate inquiries. Maintain schedule of Broker of the Day call log on a quarterly basis for all incoming switchboard inquiries. Plan, coordinate and arrange for vendor luncheons, etc. Set up and maintain conference rooms, office supplies, and restocking. Sort, process and route incoming and outgoing mail. Copy, fax, and file various materials as needed. Log Compliance files. File paperwork such as wires and branch manager daily reports. Perform other duties as assigned. What You'll Bring to Baird: High school diploma required. Associates or Bachelor's degree preferred. 1+ years previous customer service or administrative experience; preferably in the financial services industry. Excellent verbal communication skills; excellent telephone and client service skills. Detail oriented. Critical thinking and proactive problem solving skills. Good analytical skills with ability to perform semi-advanced math. Ability to work independently with minimal supervision; ability to be flexible. Ability to handle clients professionally and manage challenging situations. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms (Thomson ONE, Albridge, Envestnet, CRM, Money Guide Pro, Liquid Office etc.). Strong organizational skillsconsistent ability to prioritize work flow of self and Financial Advisors in order to achieve specific goals in a timely manner.#LI-PWM3