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Sixt

Customer Service Agent

Sixt, Chicago, Illinois, United States, 60290

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Company Description

Job Description

Are you talented in sales and driven by the customer experience? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from a flexible working schedule up to 25 hours per week. Work 3 days per week at an hourly rate, with the potential to receive uncapped bonuses resulting in total compensation of up to

$21.25

per hour. We have fulltime available too!

YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER

Education & Experience

You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization

You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills

You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel

You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language

You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER

Comprehensive Benefits

Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays

Benefit from PTO, sick leave, and receive time and a half for working on public holidays Bonus Plan

Take advantage of a bonus plan based on performance Employee Assistance Program

Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals

Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks

Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

Qualifications

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!