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Liberty Mutual Insurance

Small Commercial Senior Territory Manager

Liberty Mutual Insurance, Kansas City, Kansas, United States, 66115

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Overview

Small Commercial Senior Territory Manager

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Liberty Mutual Insurance

Owns and manages an assigned territory, driving profitable premium growth to achieve financial and operational goals. Under limited supervision, manages broad and diverse agency partnerships, handles 100+ agency storefronts within one local geographic territory, and optimizes territory performance. Creates, implements and executes territory and agency strategies to achieve goals using company programs, tools and resources while collaborating with internal partners. Conducts agency outreach primarily through in-person visits, supplemented by audio or video conferences, email and other digital media. Line of business emphasis on commercial products, coverages and market appetite; works across a wide breadth of products; partners with agents and brokers to drive small commercial business; balances engagement to secure larger accounts and manage the pipeline end-to-end. Manages renewals and works across multiple underwriting segments. Pay

Base pay range: $92,000.00/yr - $156,000.00/yr Responsibilities Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. Leads assigned geographical territory and agency management processes (e.g., agency prospecting, business planning, engagement, training, compensation, plant optimization). Independently builds and cultivates agency partnerships in person with agency ownership, management and frontline staff; serves as a trusted advisor delivering product, underwriting philosophy, appetite and system training, supporting retention and new business development. Creates, maintains, and executes agency strategies and plans to achieve direct written premium, profit and new business goals; aligns with Personal Lines or Business Lines strategies including carrier consolidation, plant expansion, service center support and new product rollout. Drives quality of new business flow, appropriate book mix, and overall risk management across agency books; provides appetite clarity and addresses concerns to ensure profitability across the territory. Collaborates with internal partners (underwriting, product management, claims, risk control) to identify opportunities, solve problems, share competitor and industry intelligence, and provide voice of the agent/customer. Coordinates with Personal Lines and Business Lines counterparts for shared agency assignments. Uses internal and external programs and tools to support the Independent Agent channel and Senior Territory Manager activities, including marketing, development tools and analytics. Provides leadership and mentorship for team members and contributes ideas for continuous improvement. Performs other duties as assigned.

Qualifications

Bachelor`s Degree or equivalent industry experience. Minimum six years of progressively more responsible insurance sales and management experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success. Proven ability to develop and build partnerships, make decisions and solve problems. Broad knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency operations. Strong written and oral communication skills, including presentation, persuasion, timing, tact and negotiation. Customer-focused with strong interpersonal and problem-solving skills. Analytical thinking, business analytics and business development skills. Strong time management and team orientation. Understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. Ability to maintain an appropriate driving record to operate a company vehicle.

About Liberty Mutual

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. #J-18808-Ljbffr