Suburban Studios Triadelphia - Wheeling at The Highlands
Hotel Night Auditor
Suburban Studios Triadelphia - Wheeling at The Highlands, Triadelphia, West Virginia, United States, 26059
Description
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our property's vision, mission, and core values.
Responsibilities
• Process payments, generate invoices, and reconcile transactions at the end of each shift. • Assist with reservations via phone, email, or in person, including group bookings. • Respond to and resolve guest concerns promptly by working with the appropriate departments. • Address guest inquiries about hotel services, amenities, and local attractions. • Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
Qualifications
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Hospitality experience preferred but not required-applicants at all experience levels are welcome. • Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our property's vision, mission, and core values.
Responsibilities
• Process payments, generate invoices, and reconcile transactions at the end of each shift. • Assist with reservations via phone, email, or in person, including group bookings. • Respond to and resolve guest concerns promptly by working with the appropriate departments. • Address guest inquiries about hotel services, amenities, and local attractions. • Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
Qualifications
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Hospitality experience preferred but not required-applicants at all experience levels are welcome. • Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).