The Read House Hotel
Overview
Night Auditor role at The Read House Hotel Location:
1 Center Street, Folly Beach, SC, 29439 Salary:
Starting rate of $17.50/hr Benefits A culture that values passion, individuality, and fun Opportunities for internal growth and development Paid Time Off (PTO) Paid holidays Earned Wage Access through PayActiv access to your earned wages before payday Affordable medical, dental, & vision insurance plans Company provided life insurance Short & Long Term Disability and Accident and Critical Illness Insurance Traditional 401(k) & Roth 401(k) with employer matching up to 3.5% Tuition assistance discount programs Referral program Employee Assistance Program Discounts at all Avocet-owned hotels & restaurants Who We Are Looking For Are you a night owl who loves keeping things running smoothly while the world sleeps? Were looking for a sharp, reliable, and service-driven individual to be the overnight hero of our team as a Night Auditor. This role suits someone who is both a people person and a number cruncher, handling late-night guest needs, reservations, check-ins and check-outs, while also balancing the books behind the scenes. Main Duties And Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform guests about payment methods and verify credit card data Register guests, collecting necessary information (contact details and dates of stay) Welcome guests on arrival and assign rooms Provide information about the hotel, rooms, rates, and amenities Respond to guest inquiries and complaints in a timely and professional manner Liaise with housekeeping to ensure rooms are clean, ready, and well furnished Confirm group reservations and arrange services for VIP guests and event attendees Upsell additional facilities and services when appropriate Maintain updated records of bookings and payments Process guest charges, vouchers, and credit card vouchers Post charges to guest accounts and balance day-end Verify accuracy of charges and ensure proper posting in the PMS Monitor coupons, discounts, and promotional programs Track room revenues and front office statistics Prepare cash, check, and credit card activity summaries Summarize results of operations for management Check figures and documents for accuracy; manage end-of-day processes in PMS Follow End of Day / Night Audit Checklist Maintain knowledge of emergency procedures Perform nightly balancing of in-room services as applicable Job Requirements Education:
High school graduate or equivalent Experience:
Minimum one year of hotel front desk supervisory experience, experience handling cash and accounting procedures, and general administrative tasks. Experience with hotel reservation software (e.g., Cloudbeds, RoomKeyPMS). Understanding of how travel planning websites operate (e.g., Booking, TripAdvisor). Hotel management degree is a plus. Working Conditions The working conditions described below are representative of those encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment Used:
Computer, Phone, walkie-talkie Physical & Mental Requirements Grasping, writing, repetitive motions Prolonged periods of sitting and walking Occasionally lift, push, pull, or carry up to 40 pounds Attention to safety, balance, and acute awareness in a night setting Work Environment Primarily indoor work; ability to walk outside in varying weather as needed Work in public hotel areas; no private office Equal Opportunity
EOE/ DFWP Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality #J-18808-Ljbffr
Night Auditor role at The Read House Hotel Location:
1 Center Street, Folly Beach, SC, 29439 Salary:
Starting rate of $17.50/hr Benefits A culture that values passion, individuality, and fun Opportunities for internal growth and development Paid Time Off (PTO) Paid holidays Earned Wage Access through PayActiv access to your earned wages before payday Affordable medical, dental, & vision insurance plans Company provided life insurance Short & Long Term Disability and Accident and Critical Illness Insurance Traditional 401(k) & Roth 401(k) with employer matching up to 3.5% Tuition assistance discount programs Referral program Employee Assistance Program Discounts at all Avocet-owned hotels & restaurants Who We Are Looking For Are you a night owl who loves keeping things running smoothly while the world sleeps? Were looking for a sharp, reliable, and service-driven individual to be the overnight hero of our team as a Night Auditor. This role suits someone who is both a people person and a number cruncher, handling late-night guest needs, reservations, check-ins and check-outs, while also balancing the books behind the scenes. Main Duties And Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform guests about payment methods and verify credit card data Register guests, collecting necessary information (contact details and dates of stay) Welcome guests on arrival and assign rooms Provide information about the hotel, rooms, rates, and amenities Respond to guest inquiries and complaints in a timely and professional manner Liaise with housekeeping to ensure rooms are clean, ready, and well furnished Confirm group reservations and arrange services for VIP guests and event attendees Upsell additional facilities and services when appropriate Maintain updated records of bookings and payments Process guest charges, vouchers, and credit card vouchers Post charges to guest accounts and balance day-end Verify accuracy of charges and ensure proper posting in the PMS Monitor coupons, discounts, and promotional programs Track room revenues and front office statistics Prepare cash, check, and credit card activity summaries Summarize results of operations for management Check figures and documents for accuracy; manage end-of-day processes in PMS Follow End of Day / Night Audit Checklist Maintain knowledge of emergency procedures Perform nightly balancing of in-room services as applicable Job Requirements Education:
High school graduate or equivalent Experience:
Minimum one year of hotel front desk supervisory experience, experience handling cash and accounting procedures, and general administrative tasks. Experience with hotel reservation software (e.g., Cloudbeds, RoomKeyPMS). Understanding of how travel planning websites operate (e.g., Booking, TripAdvisor). Hotel management degree is a plus. Working Conditions The working conditions described below are representative of those encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment Used:
Computer, Phone, walkie-talkie Physical & Mental Requirements Grasping, writing, repetitive motions Prolonged periods of sitting and walking Occasionally lift, push, pull, or carry up to 40 pounds Attention to safety, balance, and acute awareness in a night setting Work Environment Primarily indoor work; ability to walk outside in varying weather as needed Work in public hotel areas; no private office Equal Opportunity
EOE/ DFWP Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality #J-18808-Ljbffr