Salesforce Administrator

**Empowering Connectivity, Ensuring Reliability.****Salesforce Administrator****About the role**Passionate about network infrastructurewill ensure the networks we manage will exceed the expectations of our clients. Were on the lookout for a knowledgeable and customer service-oriented **Salesforce Administrator.**We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of todays technology-savvy generation. We are looking for a Salesforce Administrator who will play a crucial role in managing and optimizing our Salesforce platform. In this role, you will ensure the seamless integration of Salesforce with other systems, develop customized solutions to enhance our business processes, and support future projects. Your expertise will help us deliver exceptional user experiences and achieve our business goals. You would be a platform owner and partner with our Sales and IT teams to help use Salesforce as efficiently as possible.This is a remote, work from home position. Candidates on Eastern and Central Time Zones will be given preference. This is a full-time role, and you would be expected to not have additional full-time positions. We are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.***No sponsorship available for this position. We are also not accepting help from outside agencies.****What youll be doing:****Salesforce Administration:*** Manage Salesforce users, roles, permissions, and workflows.* Create custom fields and modify pick lists to meet business needs.* Deliver system enhancements and updates to improve functionality.* Prioritize, troubleshoot, and resolve bugs/issues promptly.* Provide end-user training and support to ensure effective use of Salesforce.* Maintain integrations with other systems, including NetSuite and ServiceNow, and collaborate with other system administrators as needed.**Customized Solutions Development:*** Evaluate existing business procedures and frameworks to identify gaps and opportunities for improvement.* Partner with Boldyn HigherEd leaders to develop business intelligence reporting and dashboards.* Collaborate with Sales and Marketing leaders on development requests to address evolving business needs.* Confidently communicate and promote best practice development in discussions with stakeholders.* Support future projects, including Salesforce CPQ implementation.* Maintain technical documentation of CRM build and customizations.**Technical Skills:*** **Apex and Visualforce:** Experience with Salesforce's proprietary programming languages for custom development.* **Lightning Components:** Proficiency in building and customizing Lightning components.* **Data Management:** Skills in data migration, data cleansing, and data quality management.* **Integration Tools:** Familiarity with integration tools like MuleSoft, Informatica, or Dell Boomi.* **Salesforce Certifications:** Certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, or Salesforce Certified Platform App Builder.* **Security and Compliance:** Knowledge of Salesforce security features and compliance requirements.* **API Integration:** Experience with REST/SOAP APIs for integrating Salesforce with other systems.**You'll love this job if:*** You have a knack for **analytical thinking** and enjoy identifying areas for improvement.* **Project management** is your forte, and you excel at managing timelines and deliverables.* You possess strong **communication skills** and can interact effectively with stakeholders and team members.* **Problem-solving** is second nature to you, and you can troubleshoot and resolve technical issues efficiently.* You thrive in **collaborative environments** and enjoy working with cross-functional teams.* Equivalent to 5-10 years of on-the-job experience in Salesforce Sales Cloud administration.* Strong English communication (written and verbal)* A degree is nice to have, but not required. We value relevant certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, or Salesforce Certified Platform App Builder.* Strong understanding of Salesforce platform capabilities and best practices. Were large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. Youll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, youll make your mark on projects that matter and find new strengths along the way.### Prospect Introduce Yourself #J-18808-Ljbffr