CSpring
At CSpring, we believe that knowledge, when documented well and shared clearly, becomes power-power to improve care, strengthen systems, and drive innovation. We're seeking a strategic and detail-oriented
Senior Healthcare Technical Analyst
to help capture and communicate the complex technical, business, and policy-driven processes that power Medicaid operations.
In this role, you'll partner closely with development, QA, and stakeholder teams to plan, write, and maintain detailed documentation for systems that support downstream reporting, analytics, and Medicaid modernization. You'll shape the communication backbone for a data-driven future-mentoring team members, refining processes, and helping Medicaid agencies translate policy into action.
Why You'll Love Working Here
Mission-Driven Work
- Support the modernization of Medicaid systems with clear, actionable documentation that improves lives and public health. People-First Culture
- We celebrate curiosity, collaboration, and growth-for you and the communities we serve. Bridge the Gap
- Use your healthcare expertise and technical fluency to connect the dots between policy, data, and execution. Continuous Impact
- Lead and mentor project teams while shaping documentation that powers delivery, training, and strategic clarity. What You'll Do Plan, write, and maintain
comprehensive technical, operational, and process documentation . Lead and organize documentation repositories, including source code and reporting assets. Analyze
Medicaid claims, eligibility, and provider data
to support reporting and system understanding. Translate federal and state Medicaid policy into meaningful technical and business requirements. Gather and synthesize information from developers, QA, and business teams for inclusion in documentation. Modify and adapt existing documentation to evolving business needs and technology platforms. Create and deliver training materials to support both technical and non-technical teams. Participate in and lead requirements sessions; consolidate status and provide documentation updates to internal and client stakeholders. Support process improvement by ensuring documentation consistency, version control, and knowledge management. Mentor peers on documentation standards, writing strategies, and effective communication. Contribute to cross-functional collaboration, system optimization, and agile delivery practices. Requirements
5+ years of
healthcare business analysis experience , including user acceptance testing and business requirements development 5+ years as a
technical analyst
in the healthcare (payor) domain 3+ years supporting
Medicaid programs , including MMIS/MES or related systems 3+ years of experience in
enterprise knowledge management , using tools like Microsoft 365, SharePoint, MS Teams, and JIRA Proven ability to lead written and verbal communication with
executive-level stakeholders In-depth understanding of
health insurance , HMO operations, and
Medicaid/Medicare regulation Ability to interpret and apply
federal and state Medicaid policies
in technical and business contexts Strong analytical, organizational, time management, and multitasking skills Bachelor's degree in Business, Information Systems, Public Health, or a related field Preferred Qualifications Master's degree in a related field 5+ years as a
technical analyst in payor healthcare 3+ years of
SQL experience
working with large-scale databases 3+ years supporting
State Medicaid and CHIP agencies , including CMS federal reporting (CMS-64/21, T-MSIS, PERM) Experience with
data integration , software planning, and Agile methodologies Familiarity with
Azure DevOps ,
SharePoint ,
MS Project , and
Visio Join the CSpring Team
At CSpring, we unlock potential-both in people and in data. If you're a healthcare technical leader who thrives on clarity, collaboration, and meaningful documentation, we'd love to work with you.
Apply now
to help drive health system transformation through strategy, structure, and knowledge sharing.
Senior Healthcare Technical Analyst
to help capture and communicate the complex technical, business, and policy-driven processes that power Medicaid operations.
In this role, you'll partner closely with development, QA, and stakeholder teams to plan, write, and maintain detailed documentation for systems that support downstream reporting, analytics, and Medicaid modernization. You'll shape the communication backbone for a data-driven future-mentoring team members, refining processes, and helping Medicaid agencies translate policy into action.
Why You'll Love Working Here
Mission-Driven Work
- Support the modernization of Medicaid systems with clear, actionable documentation that improves lives and public health. People-First Culture
- We celebrate curiosity, collaboration, and growth-for you and the communities we serve. Bridge the Gap
- Use your healthcare expertise and technical fluency to connect the dots between policy, data, and execution. Continuous Impact
- Lead and mentor project teams while shaping documentation that powers delivery, training, and strategic clarity. What You'll Do Plan, write, and maintain
comprehensive technical, operational, and process documentation . Lead and organize documentation repositories, including source code and reporting assets. Analyze
Medicaid claims, eligibility, and provider data
to support reporting and system understanding. Translate federal and state Medicaid policy into meaningful technical and business requirements. Gather and synthesize information from developers, QA, and business teams for inclusion in documentation. Modify and adapt existing documentation to evolving business needs and technology platforms. Create and deliver training materials to support both technical and non-technical teams. Participate in and lead requirements sessions; consolidate status and provide documentation updates to internal and client stakeholders. Support process improvement by ensuring documentation consistency, version control, and knowledge management. Mentor peers on documentation standards, writing strategies, and effective communication. Contribute to cross-functional collaboration, system optimization, and agile delivery practices. Requirements
5+ years of
healthcare business analysis experience , including user acceptance testing and business requirements development 5+ years as a
technical analyst
in the healthcare (payor) domain 3+ years supporting
Medicaid programs , including MMIS/MES or related systems 3+ years of experience in
enterprise knowledge management , using tools like Microsoft 365, SharePoint, MS Teams, and JIRA Proven ability to lead written and verbal communication with
executive-level stakeholders In-depth understanding of
health insurance , HMO operations, and
Medicaid/Medicare regulation Ability to interpret and apply
federal and state Medicaid policies
in technical and business contexts Strong analytical, organizational, time management, and multitasking skills Bachelor's degree in Business, Information Systems, Public Health, or a related field Preferred Qualifications Master's degree in a related field 5+ years as a
technical analyst in payor healthcare 3+ years of
SQL experience
working with large-scale databases 3+ years supporting
State Medicaid and CHIP agencies , including CMS federal reporting (CMS-64/21, T-MSIS, PERM) Experience with
data integration , software planning, and Agile methodologies Familiarity with
Azure DevOps ,
SharePoint ,
MS Project , and
Visio Join the CSpring Team
At CSpring, we unlock potential-both in people and in data. If you're a healthcare technical leader who thrives on clarity, collaboration, and meaningful documentation, we'd love to work with you.
Apply now
to help drive health system transformation through strategy, structure, and knowledge sharing.