Valiant Residential
Leasing Consultant - Crest Manor Phase II - Lewisville, TX
Valiant Residential, Lewisville, Texas, us, 75029
Leasing Consultant - Crest Manor Phase II - Lewisville, TX
The Leasing Consultant is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create a lasting influence on visitors, prospects, and residents through a customer service focus. Responsibilities Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.) Prepare move-in packages and lease paperwork. Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures. Inspect models and available market ready units; communicate related service needs to the Community Manager. Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements. Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval. Assist in monitoring renewals. Distribute and follow up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Professionally represent the company at all times. Accept rental payments and give them immediately to the Assistant Community Manager. Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures. Assist the management team with other various tasks as required. Consistently implement policies of the community.
Position Requirements
Experience in working with the public and/or sales. Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus Fair Housing Certification, or willingness to obtain before interacting with prospective residents. Demonstrate an ability to support and contribute to the community team. Demonstrate strong oral and written communication skills. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software. Must possess a positive attitude and the ability to smile under all circumstances. Participate in training to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Two (2) years experience in previous relevant customer service. Neat, clean, and professional throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
Education
High School Diploma or Equivalent
Physical Requirements
Must be able to sit, stand, climb, stoop, and remain at a desk for up to 8 hours or more if needed. Must be able to walk the property for up to 8 hours (or more) in various weather conditions. Must have the ability to climb stairs to show properties to prospective tenants. Must be able to lift up to 30 lbs. as needed.
Benefits
3 Medical Plans to choose from (1 plan is free to team members) Dental Vision Life Insurance (free to team members) Voluntary Life Insurance and Ancillary plans for purchase 401k plan with Company match
Time Off
PTO (personal time off) Sick Time Floating Holidays (2 per year) Your Birthday off with pay
All recruitment communications from Valiant Residential will come from an @valiantresidential.com email address. We do not conduct interviews via text or request payment or sensitive personal information. Seniority level Entry level Employment type
Full-time Job function
Sales and Management Referrals increase your chances of interviewing at Valiant Residential by 2x Get notified about new Leasing Consultant jobs in Lewisville, TX. #J-18808-Ljbffr
The Leasing Consultant is responsible for duties related to leasing, retention, and occupancy for the community while promoting resident satisfaction. Create a lasting influence on visitors, prospects, and residents through a customer service focus. Responsibilities Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.) Prepare move-in packages and lease paperwork. Immediately record all telephone and in-person visits on appropriate reports. File your guest cards and maintain them according to established procedures. Inspect models and available market ready units; communicate related service needs to the Community Manager. Have the prospect complete the application and secure a deposit in accordance with Valiant Residential procedures and Fair Housing requirements. Update the availability report and process applications for approval (e.g., credit check, rental history, etc.). Submit processed applications to the Community Manager for approval. Assist in monitoring renewals. Distribute and follow up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Professionally represent the company at all times. Accept rental payments and give them immediately to the Assistant Community Manager. Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time. Review with the Community Manager before obtaining signatures. Assist the management team with other various tasks as required. Consistently implement policies of the community.
Position Requirements
Experience in working with the public and/or sales. Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus Fair Housing Certification, or willingness to obtain before interacting with prospective residents. Demonstrate an ability to support and contribute to the community team. Demonstrate strong oral and written communication skills. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software. Must possess a positive attitude and the ability to smile under all circumstances. Participate in training to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Two (2) years experience in previous relevant customer service. Neat, clean, and professional throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
Education
High School Diploma or Equivalent
Physical Requirements
Must be able to sit, stand, climb, stoop, and remain at a desk for up to 8 hours or more if needed. Must be able to walk the property for up to 8 hours (or more) in various weather conditions. Must have the ability to climb stairs to show properties to prospective tenants. Must be able to lift up to 30 lbs. as needed.
Benefits
3 Medical Plans to choose from (1 plan is free to team members) Dental Vision Life Insurance (free to team members) Voluntary Life Insurance and Ancillary plans for purchase 401k plan with Company match
Time Off
PTO (personal time off) Sick Time Floating Holidays (2 per year) Your Birthday off with pay
All recruitment communications from Valiant Residential will come from an @valiantresidential.com email address. We do not conduct interviews via text or request payment or sensitive personal information. Seniority level Entry level Employment type
Full-time Job function
Sales and Management Referrals increase your chances of interviewing at Valiant Residential by 2x Get notified about new Leasing Consultant jobs in Lewisville, TX. #J-18808-Ljbffr