Driftwood Hospitality Management
Sales Coordinator
Driftwood Hospitality Management, Durham, North Carolina, United States, 27703
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARYThe Sales Coordinator will assist in developing sales strategies, handling administrative tasks and providing exceptional service to both internal teams and external clients. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.ADMINISTRATIONPerform general administrative functions including typing, answering telephones, and composing correspondence. Process paper flow in and out of the Sales office. Maintain a filing system of reports and pertinent hotel records. Type and distribute various department reports as needed. Answer and forward guest requests, complaints, or questions in a courteous and timely manner. Receive, open and sort all department mail. Monitor all office supplies, equipment, etc. used by department and be responsible for placing orders, arranging repair, etc.Ability to accurately use various office software.SUPPORTAbility to assist with the design and preparation of statistical reports and presentations as needed.Ability to accurately report information.Ability to assist with various office tasks as needed. Attend required meetings.PERSONAL EFFECTIVENESSProjects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change.Consistently maintains positive demeanor.Assumes responsibility for personal growth and development.Conducts him/herself professionally at all times; sets standards for all associates.COMMUNICATIONExpresses ideas and conveys information clearly, effectively and professionally.Actively listens to others. Conveys company information, decisions, or problems to appropriate parties on a timely basis.Works to resolve disagreements and is respectful of peers and co-workers. KNOWLEDGE, SKILLS & ABILITIESMust have good knowledge of service standards, guest relations, and etiquette.Must have good mathematical and computer skills.Must have hearing and visual capabilities to detect, observe, and report on emergency situations.High school education and relevant training and experience required. At least one year of office environment experience required.Previous experience in the hospitality industry preferred.PHYSICAL DEMANDSFrequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing, and pulling of objects weighing up to ten (20) pounds.Benefits401(k)Dental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceRoom DiscountsEmployee Food and Beverage DiscountsEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.