Apollo Inc
Job Location: Spokane, WA 8/21/2024 Service Account Manager Wage: $70k-90k / yrDescriptionThe Service Account Manager will be responsible for the client relations along with small projects and repairs of the Service department. Duties and Primary Responsibilities:Manage client relationships to ensure customer satisfaction Participate and schedule face to face meetings with all customer base with appropriate intervalsQuote proposals and negotiate contracts with customers using an established processMeet with client to ensure that they are satisfied with services and project delivery objectivesPrepare and present technical project and repair proposalsManage small service projects that reflect are like/like replacements and repairsAssist sales manager in development of future sales opportunitiesBuild rapport with all service accounts; explaining Apollo service capabilities; overcoming objections; managing contracts for scope, costs, and revenues.Promote and sell the company's capabilities to all existing and new clients. Review costs and profit margins on PMA's, projects, and repairs to manage profitability goals for each clientReview and negotiate all PM agreements for annual pricing increases Research for potential service enhancements or modifications to meet ever-changing needs of customer baseAssemble estimates, budgets, and proposals for service-related projectsEnsure the highest quality of customer & field staff relationshipsSupport sales team with customer leads and directionCoordinate with dispatch to schedule HVAC, Plumbing, and Control Technicians.Cultivate new clientsSkills and Qualifications: Background in salesCommercial HVAC/R and Hydronic background preferredSelf-driven, motivated individual, entrepreneurial mentalityBenefits Offered:Medical, Dental, and Vision 401K with Company MatchSTD, LTD, Voluntary Life benefitsPaid Time offAll employees are subject to a pre-employment drug screen.Affirmative Action/EEO statementAs an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors "Apollo" ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic any characteristic of his or her relatives, friends, or associates.Department TRADE Role Service Account Manager Locations Spokane