Tata Consultancy Services
The Organizational Change Management (OCM) Director is responsible for guiding organizations through all phases of change initiatives, ensuring seamless adoption and lasting success. This role requires a blend of strategic acumen and hands-on execution, driving change programs that align with organizational goals and culture. Key responsibilities include:
Organizational Readiness Assessment: •Assess organizational readiness through surveys and interviews, then analyze the results to customize change management plans.
Change Management Strategy Development: •Develop strategies that address changes in people, processes, and technology, ensuring alignment with business goals and organizational culture.
Stakeholder Engagement & Communication: •Design and implement communication plans to engage stakeholders, using presentations, written materials, and events to foster awareness and support across employees, leadership, and other stakeholders.
Collaboration with Leadership Teams: •Identify potential areas of resistance and key influencers. Partner with leadership to anticipate challenges, address concerns, and champion change initiatives.
Training and Development: •Facilitate design and delivery of training tailored new systems, processes, or roles using classroom sessions, e-learning, job aids, and ongoing support to facilitate adoption.
Project Team Support: •Guide project teams in applying change management principles, track adoption progress, and refine approaches based on ongoing feedback and project developments.
Sustainment of Change: •Ensure long-term success of change initiatives by embedding new practices and measuring organizational performance improvements.
Qualifications: •Proven experience leading large-scale change or transformation projects. •Strong communication, facilitation, and problem-solving abilities •In-depth knowledge of change management methodologies (e.g., ADKAR, Prosci) •Demonstrated ability to influence, motivate, and engage stakeholders at all levels. •Analytical mindset with proficiency in conducting readiness assessments and interpreting data. •Adaptable, empathetic, and results-driven approach •Formal certifications in OCM PROSCI, APMG or similar •A Background in Consulting, Psychology, Organizational Development, or related field with experience working across diverse industries.
Salary range: $158,950 - $215,050 a year
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Organizational Readiness Assessment: •Assess organizational readiness through surveys and interviews, then analyze the results to customize change management plans.
Change Management Strategy Development: •Develop strategies that address changes in people, processes, and technology, ensuring alignment with business goals and organizational culture.
Stakeholder Engagement & Communication: •Design and implement communication plans to engage stakeholders, using presentations, written materials, and events to foster awareness and support across employees, leadership, and other stakeholders.
Collaboration with Leadership Teams: •Identify potential areas of resistance and key influencers. Partner with leadership to anticipate challenges, address concerns, and champion change initiatives.
Training and Development: •Facilitate design and delivery of training tailored new systems, processes, or roles using classroom sessions, e-learning, job aids, and ongoing support to facilitate adoption.
Project Team Support: •Guide project teams in applying change management principles, track adoption progress, and refine approaches based on ongoing feedback and project developments.
Sustainment of Change: •Ensure long-term success of change initiatives by embedding new practices and measuring organizational performance improvements.
Qualifications: •Proven experience leading large-scale change or transformation projects. •Strong communication, facilitation, and problem-solving abilities •In-depth knowledge of change management methodologies (e.g., ADKAR, Prosci) •Demonstrated ability to influence, motivate, and engage stakeholders at all levels. •Analytical mindset with proficiency in conducting readiness assessments and interpreting data. •Adaptable, empathetic, and results-driven approach •Formal certifications in OCM PROSCI, APMG or similar •A Background in Consulting, Psychology, Organizational Development, or related field with experience working across diverse industries.
Salary range: $158,950 - $215,050 a year
#LI-MG2