South Dakota Staffing
Vice President, Strategic Accounts
South Dakota Staffing, Pierre, South Dakota, United States, 57501
Evolent Health Care Leadership Opportunity
Evolent partners with health plans and providers to achieve better outcomes for people with complex health conditions. We seek to connect fragmented health care and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, flexibility, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Vice President, Strategic Accounts will serve as a senior leader responsible for managing and growing key client relationships across Evolent's portfolio. This role is central to driving client satisfaction, retention, and expansion, while ensuring alignment with Evolent's strategic goals and operational excellence. Collaboration Opportunities: The VP, Strategic Accounts role also collaborates with internal teams as necessary (including Provider Solutions, Strategic Accounts, Analytics, Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and optimize Evolent programs, and achieve client and organizational objectives. What You Will Be Doing: Account/Relations Management provide corporate, executive, and overall account management for designated client partners. Performance Management maintain overall accountability for partner value and ROI performance of designated client partners. Partner/Provider Satisfaction maintain overall accountability for the satisfaction of designated partners. Initiative Deployment accountable for client-specific deployment of clinical, product/platform, and operational improvement initiatives to improve performance, satisfaction, and clinical quality/outcomes. Teamwork/Collaboration serves as a liaison between the customer and key Evolent stakeholders; monitors issue resolution and ensures appropriate, timely follow up by Evolent team members. Staff Management manages assigned staff as requested to optimize the performance and satisfaction of designated client partners, their provider networks, and where applicable, ASO employer accounts. Preferred Experience We Look For: Master's degree in business administration, healthcare administration, public health, analytics, or a related field. 10+ years of experience working directly with health plans, health systems or providers to drive clinical, financial and/or operational performance improvement; senior/executive experience desired. 7 or more years in relationship management roles (account management, consulting, enterprise sales, etc.) and/or externally facing operational leadership positions. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including at the C-level. Track record in unlocking transformative growth opportunities at customer accounts. Strong knowledge of health plan operations, care/utilization management, claims processing, value-based care, and the levers to optimize financial performance. Exceptionally high "Emotional Intelligence" able to connect with diverse constituents, actively listen, and identify key areas of sensitivity. Highly organized, self-motivated, and the intellectual curiosity to get to the bottom of partner issues and opportunities; a willingness to roll up sleeves and work toward solutions in partnership with operations counterparts and centralized resources. A steady demeanor with the judgement to determine when to escalate and how to prioritize competing inputs. Approaches problem solving with creativity to solution with partners and forecast needs rather than waiting for issues to arise. In addition to a tenacious partnership ethos with a relentless focus on follow through and maintaining trust. Strong knowledge of healthcare data and how they can be leveraged to identify opportunities and actions (including EMR, clinical, authorization, claims, SDoH, etc.); understanding of how to translate data and insights into actionable initiatives, strategies, and developing/managing performance scorecards and action plans (payer, provider, initiative, etc.). Ability to travel as needed (up to ~40%). To comply with HIPAA security standards, identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request. Technical Requirements: We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. The expected base salary/wage range for this position is $210,000-220,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Evolent partners with health plans and providers to achieve better outcomes for people with complex health conditions. We seek to connect fragmented health care and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, flexibility, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: The Vice President, Strategic Accounts will serve as a senior leader responsible for managing and growing key client relationships across Evolent's portfolio. This role is central to driving client satisfaction, retention, and expansion, while ensuring alignment with Evolent's strategic goals and operational excellence. Collaboration Opportunities: The VP, Strategic Accounts role also collaborates with internal teams as necessary (including Provider Solutions, Strategic Accounts, Analytics, Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and optimize Evolent programs, and achieve client and organizational objectives. What You Will Be Doing: Account/Relations Management provide corporate, executive, and overall account management for designated client partners. Performance Management maintain overall accountability for partner value and ROI performance of designated client partners. Partner/Provider Satisfaction maintain overall accountability for the satisfaction of designated partners. Initiative Deployment accountable for client-specific deployment of clinical, product/platform, and operational improvement initiatives to improve performance, satisfaction, and clinical quality/outcomes. Teamwork/Collaboration serves as a liaison between the customer and key Evolent stakeholders; monitors issue resolution and ensures appropriate, timely follow up by Evolent team members. Staff Management manages assigned staff as requested to optimize the performance and satisfaction of designated client partners, their provider networks, and where applicable, ASO employer accounts. Preferred Experience We Look For: Master's degree in business administration, healthcare administration, public health, analytics, or a related field. 10+ years of experience working directly with health plans, health systems or providers to drive clinical, financial and/or operational performance improvement; senior/executive experience desired. 7 or more years in relationship management roles (account management, consulting, enterprise sales, etc.) and/or externally facing operational leadership positions. Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including at the C-level. Track record in unlocking transformative growth opportunities at customer accounts. Strong knowledge of health plan operations, care/utilization management, claims processing, value-based care, and the levers to optimize financial performance. Exceptionally high "Emotional Intelligence" able to connect with diverse constituents, actively listen, and identify key areas of sensitivity. Highly organized, self-motivated, and the intellectual curiosity to get to the bottom of partner issues and opportunities; a willingness to roll up sleeves and work toward solutions in partnership with operations counterparts and centralized resources. A steady demeanor with the judgement to determine when to escalate and how to prioritize competing inputs. Approaches problem solving with creativity to solution with partners and forecast needs rather than waiting for issues to arise. In addition to a tenacious partnership ethos with a relentless focus on follow through and maintaining trust. Strong knowledge of healthcare data and how they can be leveraged to identify opportunities and actions (including EMR, clinical, authorization, claims, SDoH, etc.); understanding of how to translate data and insights into actionable initiatives, strategies, and developing/managing performance scorecards and action plans (payer, provider, initiative, etc.). Ability to travel as needed (up to ~40%). To comply with HIPAA security standards, identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request. Technical Requirements: We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. The expected base salary/wage range for this position is $210,000-220,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.