Cuyahoga Community College
Join to apply for the
Instructor, Patient Access Specialist
role at
Cuyahoga Community College 3 days ago Be among the first 25 applicants Join to apply for the
Instructor, Patient Access Specialist
role at
Cuyahoga Community College Get AI-powered advice on this job and more exclusive features. Department:
Health Industry Solutions
Location:
Manufacturing Technology Center
Reports To:
Program Manager, Health Industry Solutions
Recruitment Type:
External/Internal
Requisition ID:
req6414
Employment Type:
Part-Time Faculty
Union Position:
Non-Union
Work Schedule:
hours depend on program needs
Job Description:
Summary
Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.
Essential Functions
Delive r a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment Implement the approved healthcare training curriculum to enhance the learning experience of program participants Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements Identify and refer participants to supportive services when necessary to enhance student success Maintain up-to-date knowledge of current changes and trends in the healthcare industry Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects Follow all College retention policies to ensure student attendance. Perform other duties as assigned.
Required Qualifications
EDUCATION AND EXPERIENCE/TRAINING
Associate degree Minimum of 5 years experience as a Patient Access Specialist or Patient Service Representative in a hospital setting Must possess CHAA or CHAM certifications Must be an approved proctor through NAHAM Prior classroom instruction and/or training experience in healthcare
Knowledge, Skills & Abilities
Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Ability to respond appropriately to the needs of the community with sensitivity Ability to manage key metrics Must possess excellent oral and written communication skills Ability to multitask effectively in a fast-paced environment Credibility, presence, and excellent facilitation abilities are required Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement
COMPETENCIES
CRITICAL COMPETENCIES
Service Focus Communication Quality of Work
VERY IMPORTANT COMPETENCIES
Time Utilization Collaboration
IMPORTANT COMPETENCIES
Adaptability Continuous Improvement
Preferred Qualifications
Bachelors Degree Demonstrated basic Blackboard skills (equivalent program) Demonstrated experience with online instruction. Professional presentation skills Active membership in the National Association of Healthcare Access Management
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The work is performed in a normal, professional office or technical lab environment; The work area is adequately lighted, heated and ventilated; Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure .
Special Instructions to Applicants:
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Part-time Job function
Job function
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Instructor, Patient Access Specialist
role at
Cuyahoga Community College 3 days ago Be among the first 25 applicants Join to apply for the
Instructor, Patient Access Specialist
role at
Cuyahoga Community College Get AI-powered advice on this job and more exclusive features. Department:
Health Industry Solutions
Location:
Manufacturing Technology Center
Reports To:
Program Manager, Health Industry Solutions
Recruitment Type:
External/Internal
Requisition ID:
req6414
Employment Type:
Part-Time Faculty
Union Position:
Non-Union
Work Schedule:
hours depend on program needs
Job Description:
Summary
Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.
Essential Functions
Delive r a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment Implement the approved healthcare training curriculum to enhance the learning experience of program participants Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements Identify and refer participants to supportive services when necessary to enhance student success Maintain up-to-date knowledge of current changes and trends in the healthcare industry Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects Follow all College retention policies to ensure student attendance. Perform other duties as assigned.
Required Qualifications
EDUCATION AND EXPERIENCE/TRAINING
Associate degree Minimum of 5 years experience as a Patient Access Specialist or Patient Service Representative in a hospital setting Must possess CHAA or CHAM certifications Must be an approved proctor through NAHAM Prior classroom instruction and/or training experience in healthcare
Knowledge, Skills & Abilities
Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Ability to respond appropriately to the needs of the community with sensitivity Ability to manage key metrics Must possess excellent oral and written communication skills Ability to multitask effectively in a fast-paced environment Credibility, presence, and excellent facilitation abilities are required Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement
COMPETENCIES
CRITICAL COMPETENCIES
Service Focus Communication Quality of Work
VERY IMPORTANT COMPETENCIES
Time Utilization Collaboration
IMPORTANT COMPETENCIES
Adaptability Continuous Improvement
Preferred Qualifications
Bachelors Degree Demonstrated basic Blackboard skills (equivalent program) Demonstrated experience with online instruction. Professional presentation skills Active membership in the National Association of Healthcare Access Management
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The work is performed in a normal, professional office or technical lab environment; The work area is adequately lighted, heated and ventilated; Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure .
Special Instructions to Applicants:
During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Part-time Job function
Job function
Health Care Provider Industries
Higher Education Referrals increase your chances of interviewing at Cuyahoga Community College by 2x Get notified about new Simulated Patient jobs in
Cleveland, OH . Patient Service Representative (Medical Receptionist), Shaker/Cleveland Heights Float
Regional Patient Access Manager (Great Lakes) - CAH
Cleveland, OH $142,600.00-$206,400.00 1 week ago Onsite Medicaid Eligibility Representative $500 Sign-on Bonus!
Patient Service Representative (Medical Receptionist)
Cleveland, OH $136,000.00-$170,000.00 4 days ago Hillcrest Patient Access Representative Interview Day
Cleveland, OH $1,500.00-$3,800.00 2 weeks ago Patient Service Representative (Medical Receptionist)
Referral & Appointment Coordinator - Advanced Lap / Bariatric Office
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Greater Cleveland $18.13-$21.75 2 months ago Patient Service Representative (Medical Receptionist)
Patient Access Liaison II - Emergency/Labor and Delivery
Greater Cleveland $18.31-$21.97 1 week ago Pharmacy Support Representative - Mail Order/Closed Pharmacy
Billing / Referrals Coordinator - Cardiology Office
Greater Cleveland $19.04-$22.85 5 months ago Front Desk Specialist/Office Coordinator
Administrative Assistant- Community Center
Patient Access Liaison II - Emergency/Labor and Delivery
Greater Cleveland $18.13-$21.75 5 months ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr