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Serenity Mental Health Centers

Patient Educator

Serenity Mental Health Centers, Gilbert, Arizona, United States, 85233

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Tired of burnout from high-volume customer service — but still love helping people? At

Serenity Healthcare , we’ll help you channel your service experience into a

more meaningful role

where you make a real difference every day. As a

Patient Educator , you’ll guide individuals through

life-changing mental health treatments

like

TMS (Transcranial Magnetic Stimulation).

If you're an empathetic communicator who thrives on making people feel heard, understood, and cared for — you’re exactly who we’re looking for.

No healthcare background? No problem.

We’ll train you — you bring the heart. Why This is Perfect for You You’ve spent years in

customer service, hospitality, or retail You’re ready to get out of the grind and into a

career that matters You want to use your people skills to do more than just solve complaints — you want to change lives What You’ll Be Doing Teach patients about

TMS therapy

and their mental health care options Listen with empathy and document

mental health symptoms

and

medication history Support patients emotionally while guiding them through their treatment plan Collaborate with clinicians to ensure patients feel supported, not shuffled Who We Are Serenity Healthcare delivers

cutting-edge mental health care

using FDA-cleared TMS technology — helping patients find relief when nothing else has worked. Backed by science, driven by compassion, and powered by incredible people like you. Serenity Healthcare is an

Equal Opportunity Employer.

Employment is contingent on a

background check

and

drug screening. Requirements You’re a Strong Fit If You Have: 2+ years in a customer-facing role

(think support, hospitality, sales, etc.) Strong

people skills

— you build trust naturally and listen without judgment Comfort with

multitasking

in a fast-paced, high-emotion environment Clear and professional

verbal and written communication A knack for organization and handling details with care Education Requirements High school diploma or equivalent required Additional certifications in customer service, healthcare, or mental health a bonus Benefits What You’ll Get Work that’s

emotionally rewarding

and deeply impactful A

3-day workweek

(three 13-hour shifts — four days off!) Real growth opportunities

as Serenity expands Competitive pay Excellent benefits:

We cover 90% of your medical, dental, and vision premiums 401(k)

retirement plan 10 PTO days

(15 after one year)

+ 10 paid holidays