Lockton, Inc.
Job Summary:
Lockton is the world's largest privately held, independent insurance broker, with over 8,000 Associates globally. We're known for our client-first approach, innovative solutions, and a culture that values people and performance. We're seeking a Surety Account Manager to join our Northeast team and deliver exceptional service to our clients.
What You'll Do:
Manage Surety Programs: Oversee daily operations, including bond execution and lifecycle documentation. Client Support: Deliver bonds, respond to inquiries, and support new bond implementations. Billing & Documentation: Handle new and renewal billings, ensure accuracy, and maintain confidentiality. Collaborate & Communicate: Work closely with clients, underwriters, and internal teams to ensure seamless service and proactive updates. Build Relationships: Foster strong connections with clients and surety markets. Contribute Strategically: Partner with account executives and practice leaders to maintain and grow client programs. Participate in meetings and create client-facing dashboards and reports. Requirements:
Account Manager: 3-5 years in surety client service Senior Account Manager: 6+ years of relevant experience Education: Bachelor's degree in a business-related field or equivalent experience Skills:
Proficiency in contract and/or commercial surety Strong communication and organizational skills Familiarity with Microsoft Office, online surety systems, and SurePath/Tinubu (a plus) Licensing: Ability to obtain and maintain a state-specific P&C Insurance License and Notary Public What Sets You Apart:
Strong time management and prioritization skills Professionalism and a client-first mindset Critical thinking and self-direction Leadership and mentoring capabilities Commitment to continuous learning and industry engagement
If you're passionate about delivering outstanding client service and want to be part of a collaborative, forward-thinking team, we'd love to hear from you!
Lockton is the world's largest privately held, independent insurance broker, with over 8,000 Associates globally. We're known for our client-first approach, innovative solutions, and a culture that values people and performance. We're seeking a Surety Account Manager to join our Northeast team and deliver exceptional service to our clients.
What You'll Do:
Manage Surety Programs: Oversee daily operations, including bond execution and lifecycle documentation. Client Support: Deliver bonds, respond to inquiries, and support new bond implementations. Billing & Documentation: Handle new and renewal billings, ensure accuracy, and maintain confidentiality. Collaborate & Communicate: Work closely with clients, underwriters, and internal teams to ensure seamless service and proactive updates. Build Relationships: Foster strong connections with clients and surety markets. Contribute Strategically: Partner with account executives and practice leaders to maintain and grow client programs. Participate in meetings and create client-facing dashboards and reports. Requirements:
Account Manager: 3-5 years in surety client service Senior Account Manager: 6+ years of relevant experience Education: Bachelor's degree in a business-related field or equivalent experience Skills:
Proficiency in contract and/or commercial surety Strong communication and organizational skills Familiarity with Microsoft Office, online surety systems, and SurePath/Tinubu (a plus) Licensing: Ability to obtain and maintain a state-specific P&C Insurance License and Notary Public What Sets You Apart:
Strong time management and prioritization skills Professionalism and a client-first mindset Critical thinking and self-direction Leadership and mentoring capabilities Commitment to continuous learning and industry engagement
If you're passionate about delivering outstanding client service and want to be part of a collaborative, forward-thinking team, we'd love to hear from you!