Proteam Solutions
•Account Manager - Landscaping Services (Columbus, OH) Location: Onsite in Columbus, OH Employment Type: Full-Time, Permanent Salary: Competitive, based on experience Schedule: Monday-Friday, 8am-5pm (flexible to meet client needs) Travel: Local travel to client sites required (company vehicle provided or reimbursed) About the Role:We're hiring an Account Manager to join a growing, Columbus-based landscaping and grounds management company known for its professionalism, customer service, and community values.This role reports directly to the CEO and is a key player in client satisfaction, contract execution, and long-term relationship development. You'll serve as the main point of contact for a set of customer accounts, ensuring seamless communication, proactive site visits, timely estimates, and strategic recommendations that contribute to our clients' success-and ours. What You'll Do: Own customer communication and build long-lasting relationships Conduct site inspections, gather feedback, and suggest service improvements Manage account health: updates, escalations, estimate follow-ups, contract renewals Support contract negotiations and proposal presentations Monitor account profitability, project status, and billing alignment Collaborate cross-functionally with operations, production, and leadership teams Stay current with landscaping industry trends and customer expectations What We're Looking For:Must-Haves: 3+ years of Account Management or B2B Client Services experience Strong verbal and written communication skills Confidence in negotiation and presenting proposals Detail-oriented and organized; strong follow-through on tasks Valid Ohio Driver's License; able to travel locally to customer sites Tech-savvy: Microsoft Office (Word, Excel, PowerPoint); LMN a plusNice-to-Haves: Landscaping or grounds maintenance industry experience Experience with LMN software or CRM systems Prior exposure to SAP or QuickBooks tools for contract and invoicing tracking What You Bring: A high level of integrity and professionalism A team-first attitude, coachable mindset, and problem-solving approach Strong emotional intelligence-able to diffuse escalations tactfully Passion for outdoor environments and client excellence What Success Looks Like: Strong client retention and satisfaction Meeting monthly revenue, contract renewal, and proposal conversion goals Positive working relationships with field teams and executive leadership #LI-JU1 #PSI2