Thomas Collision
Overview
Diligent and dedicated General Manager with 15+ years of experience in overseeing daily operations in the power sports and auto industries! Location
Location: Joliet, IL About Us
Thomas Collision Center is under new management and committed to delivering high-quality collision repair services for all makes and models. We take pride in our craftsmanship, customer service, and teamwork. We are looking for a motivated, detail-oriented professional to join our growing team as an Office Manager / Estimator. Position Overview
The Auto Body Office Manager / Estimator will play a key role in both customer relations and shop operations. This individual will be responsible for writing accurate repair estimates, coordinating with insurance companies, managing administrative tasks, and ensuring the smooth daily operation of the office. Key Responsibilities Greet customers, assess vehicle damage, and prepare detailed, accurate estimates. Communicate with insurance companies, adjusters, and customers throughout the repair process. Schedule repairs, order parts, and manage job flow for efficiency. Handle office administration including billing, documentation, and record-keeping. Ensure compliance with shop and industry standards. Provide exceptional customer service and maintain strong client relationships. Support technicians and management with daily operations.
Qualifications
Previous experience as an auto body estimator, office manager, or in a related automotive role (preferred). Knowledge of auto body repair processes and estimating software (CCC One or similar). Strong organizational and multitasking skills. Excellent communication and customer service abilities. Ability to work in a fast-paced environment with attention to detail. Proficiency with computers and office software.
What We Offer
Competitive pay (based on experience). Opportunity for growth within the company. Supportive team environment. Paid time off
Job Details
Employment type: Full-time Job function: Administrative Industries: Vehicle Repair and Maintenance
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Diligent and dedicated General Manager with 15+ years of experience in overseeing daily operations in the power sports and auto industries! Location
Location: Joliet, IL About Us
Thomas Collision Center is under new management and committed to delivering high-quality collision repair services for all makes and models. We take pride in our craftsmanship, customer service, and teamwork. We are looking for a motivated, detail-oriented professional to join our growing team as an Office Manager / Estimator. Position Overview
The Auto Body Office Manager / Estimator will play a key role in both customer relations and shop operations. This individual will be responsible for writing accurate repair estimates, coordinating with insurance companies, managing administrative tasks, and ensuring the smooth daily operation of the office. Key Responsibilities Greet customers, assess vehicle damage, and prepare detailed, accurate estimates. Communicate with insurance companies, adjusters, and customers throughout the repair process. Schedule repairs, order parts, and manage job flow for efficiency. Handle office administration including billing, documentation, and record-keeping. Ensure compliance with shop and industry standards. Provide exceptional customer service and maintain strong client relationships. Support technicians and management with daily operations.
Qualifications
Previous experience as an auto body estimator, office manager, or in a related automotive role (preferred). Knowledge of auto body repair processes and estimating software (CCC One or similar). Strong organizational and multitasking skills. Excellent communication and customer service abilities. Ability to work in a fast-paced environment with attention to detail. Proficiency with computers and office software.
What We Offer
Competitive pay (based on experience). Opportunity for growth within the company. Supportive team environment. Paid time off
Job Details
Employment type: Full-time Job function: Administrative Industries: Vehicle Repair and Maintenance
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