Tata Consultancy Services
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FSL Business Analyst
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Tata Consultancy Services 1 day ago Be among the first 25 applicants Join to apply for the
FSL Business Analyst
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Tata Consultancy Services At least 10+ years of experience as a business analyst for complex Salesforce projects. And having Salesforce Certified Field Service Consultant Certification. Experience in configuring Salesforce, including workflows, automation and custom objects. Skilled in Core Salesforce cloud configuration and customization (both Service and Sales), declarative and programmatic Salesforce tooling, and integrating with 3rd party systems. Proven experience of working in a fast-paced environment, supporting the business in its adoption and progressing with solution design/build with sufficient control in place. Analyze new requests and define non-functional requirements and create solution design and architecture. Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders Familiar with Agile methodologies to manage and deliver projects efficiently and effectively
Should be Salesforce Certified Field Service Consultant and Salesforce Certified Service Cloud consultant. Should be able to translate business needs into technical solutions using the Salesforce FSL platform. To be involved in gathering requirements, designing solutions, configuring the platform, and supporting implementations. To bridge the gap between business stakeholders and the technical team, ensuring successful FSL deployments that optimize field service operations. Should be Configuring Salesforce FSL, including setting up service territories, scheduling policies, work rules, and other relevant features. Should be Developing test cases, conducting functional testing, and providing end-user training and support for Salesforce FSL implementations. Should be able to Learn Continuously staying updated on the latest Salesforce FSL features, capabilities, and best practices.
Must Have Technical/Functional Skills
At least 10+ years of experience as a business analyst for complex Salesforce projects. And having Salesforce Certified Field Service Consultant Certification. Experience in configuring Salesforce, including workflows, automation and custom objects. Skilled in Core Salesforce cloud configuration and customization (both Service and Sales), declarative and programmatic Salesforce tooling, and integrating with 3rd party systems. Proven experience of working in a fast-paced environment, supporting the business in its adoption and progressing with solution design/build with sufficient control in place. Analyze new requests and define non-functional requirements and create solution design and architecture. Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders Familiar with Agile methodologies to manage and deliver projects efficiently and effectively
Roles & Responsibilities
Should be Salesforce Certified Field Service Consultant and Salesforce Certified Service Cloud consultant. Should be able to translate business needs into technical solutions using the Salesforce FSL platform. To be involved in gathering requirements, designing solutions, configuring the platform, and supporting implementations. To bridge the gap between business stakeholders and the technical team, ensuring successful FSL deployments that optimize field service operations. Should be Configuring Salesforce FSL, including setting up service territories, scheduling policies, work rules, and other relevant features. Should be Developing test cases, conducting functional testing, and providing end-user training and support for Salesforce FSL implementations. Should be able to Learn Continuously staying updated on the latest Salesforce FSL features, capabilities, and best practices.
Salary Range: $58,600-$165,000 a year
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Research, Analyst, and Information Technology Industries
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FSL Business Analyst
role at
Tata Consultancy Services 1 day ago Be among the first 25 applicants Join to apply for the
FSL Business Analyst
role at
Tata Consultancy Services At least 10+ years of experience as a business analyst for complex Salesforce projects. And having Salesforce Certified Field Service Consultant Certification. Experience in configuring Salesforce, including workflows, automation and custom objects. Skilled in Core Salesforce cloud configuration and customization (both Service and Sales), declarative and programmatic Salesforce tooling, and integrating with 3rd party systems. Proven experience of working in a fast-paced environment, supporting the business in its adoption and progressing with solution design/build with sufficient control in place. Analyze new requests and define non-functional requirements and create solution design and architecture. Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders Familiar with Agile methodologies to manage and deliver projects efficiently and effectively
Should be Salesforce Certified Field Service Consultant and Salesforce Certified Service Cloud consultant. Should be able to translate business needs into technical solutions using the Salesforce FSL platform. To be involved in gathering requirements, designing solutions, configuring the platform, and supporting implementations. To bridge the gap between business stakeholders and the technical team, ensuring successful FSL deployments that optimize field service operations. Should be Configuring Salesforce FSL, including setting up service territories, scheduling policies, work rules, and other relevant features. Should be Developing test cases, conducting functional testing, and providing end-user training and support for Salesforce FSL implementations. Should be able to Learn Continuously staying updated on the latest Salesforce FSL features, capabilities, and best practices.
Must Have Technical/Functional Skills
At least 10+ years of experience as a business analyst for complex Salesforce projects. And having Salesforce Certified Field Service Consultant Certification. Experience in configuring Salesforce, including workflows, automation and custom objects. Skilled in Core Salesforce cloud configuration and customization (both Service and Sales), declarative and programmatic Salesforce tooling, and integrating with 3rd party systems. Proven experience of working in a fast-paced environment, supporting the business in its adoption and progressing with solution design/build with sufficient control in place. Analyze new requests and define non-functional requirements and create solution design and architecture. Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders Familiar with Agile methodologies to manage and deliver projects efficiently and effectively
Roles & Responsibilities
Should be Salesforce Certified Field Service Consultant and Salesforce Certified Service Cloud consultant. Should be able to translate business needs into technical solutions using the Salesforce FSL platform. To be involved in gathering requirements, designing solutions, configuring the platform, and supporting implementations. To bridge the gap between business stakeholders and the technical team, ensuring successful FSL deployments that optimize field service operations. Should be Configuring Salesforce FSL, including setting up service territories, scheduling policies, work rules, and other relevant features. Should be Developing test cases, conducting functional testing, and providing end-user training and support for Salesforce FSL implementations. Should be able to Learn Continuously staying updated on the latest Salesforce FSL features, capabilities, and best practices.
Salary Range: $58,600-$165,000 a year
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Research, Analyst, and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Tata Consultancy Services by 2x Sign in to set job alerts for Business Analyst roles.
Analyst/Sr Analyst, Business Transformation
Addison, TX $80,000.00-$90,000.00 3 days ago Irving, TX $105,000.00-$110,000.00 5 days ago Irving, TX $125,000.00-$140,000.00 2 weeks ago Business Analyst - Banking (Richardson, TX)
Irving, TX $90,000.00-$110,000.00 1 week ago Dallas, TX $110,000.00-$125,000.00 3 weeks ago Business Analyst - Tech Training Opportunity
Irving, TX $90,000.00-$110,000.00 2 weeks ago Dallas, TX $90,000.00-$120,000.00 2 days ago Tech Business Analyst (Addison or Charlotte) (x2)
Dallas, TX $90,000.00-$95,000.00 3 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr