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Milestone Technologies

L1 IT Logistics Technician - AZ

Milestone Technologies, Phoenix, Arizona, United States, 85003

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Overview

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L1 IT Logistics Technician - AZ

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Milestone Technologies, Inc. Onsite in Phoenix, AZ and two of the technicians must be commutable to Casa Grande, AZ. W-2 ONLY. Responsibilities

Coordinate shipping for laptops out of warranty Image and deploy laptops, peripherals, and equipment Process and record delivery and deployment logistics requests Confirm and validate new asset receipts of received hardware Escalate, report, and manage discrepancies related to physically received hardware assets Conduct weekly stockroom inventory asset audits Monitor and report inventory stock levels according to established thresholds Maintain and track hardware in and out of inventory storerooms Perform hardware recovery for employee laptop replacements Identify disposition of returned assets Assist in arranging and managing e-waste services Skills & Qualifications

High School Diploma or equivalent At least one year of inventory management experience Ability to work onsite following mandatory safety guidelines Extensive understanding of IT equipment, models, and accessories, including Windows, macOS, Android, and iOS devices Excellent ticket management skills Responsive and effective communications via email, Slack, and Zoom, with high professionalism Knowledge of storeroom safety and operations Ability to lift/move 25-50 pounds Effective verbal and written communication skills for customer interactions A valid driver's license is required 2+ years of Inventory Management, imaging, and deployment experience Knowledge and experience using ServiceNow, Jamf, BigFix, and other device management/service delivery software Logistics-related certifications are a plus Repair certification or experience for macOS and PC laptops is a plus Compensation & Employment Type

The estimated pay range is USD $20.00/Hr - USD $26.00/Hr. Exact compensation and offers depend on knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. Details about compensation or benefits can be provided during the interview process. Additional Details

Seniority level: Entry level Employment type: Contract Job function: Information Technology Industries: IT Services and IT Consulting

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