ComforceHealth
Production Support Engineer Payments Platform (SE3) - Information Technology - A
ComforceHealth, Chandler, Arizona, United States, 85249
Job ID: 1003350 Charlotte , North Carolina Job Type: Contract To Hire Added - 07/25/25
Job Description
Innova Solutions has a client that is immediately hiring for a Production Support Engineer (Payment platform)
Job Title:Production Support Engineer (Payment platform) Job Type: Full-time / Contract Duration: 12+ months Location: Charlotte, NC/ Chandler, AZ (Hybrid 3 days onsite /2 days remote)
As a Production Support Engineer, you will - Provideend-to-end production supportfor payment systems including incident management, root cause analysis, and problem resolution. Collaborate with cross-functional teams (operations, business partners, application SMEs) to resolve issues and improve system performance. Create and maintainrunbooksand documentation for recurring issues and processes. Monitor system health and implement observability tools to proactively detect and address issues. Driveautomation initiativesto reduce manual effort and improve operational efficiency. Participate inon-call rotationsand support weekend operations as needed (with compensatory time off). Supportservice operations,service transition, andservice improvementactivities across the payments ecosystem. An ideal candidate should have- Experience inservice management disciplines: incident, problem, and change management. Hands-on experience inproduction supportroles, preferably in financial services or payments. Experience inscripting and automation tools- Shell Scripting,PythonandAnsible. Experience with technologies includingmainframe,Java on Linux, and payment platforms. Ability to navigate complex transaction workflows and troubleshoot across multiple systems. Exposure tocloud technologiesand interest in future transformation initiatives. Qualified candidates shouldAPPLY NOWfor immediate consideration! Please hitAPPLYto provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you!
Mamta Lohuni Email: Mamta.Lohuni@innovasolutions.com Contact: 913.221.0410
PAY RANGE AND BENEFITS: Pay Range:Between $40-45per hour Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions: Named One of Americas Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Thank You! Team Innova Solutions Job ID: 1003350 Charlotte , North Carolina Job Type: Contract To Hire Added - 07/25/25 #J-18808-Ljbffr
Innova Solutions has a client that is immediately hiring for a Production Support Engineer (Payment platform)
Job Title:Production Support Engineer (Payment platform) Job Type: Full-time / Contract Duration: 12+ months Location: Charlotte, NC/ Chandler, AZ (Hybrid 3 days onsite /2 days remote)
As a Production Support Engineer, you will - Provideend-to-end production supportfor payment systems including incident management, root cause analysis, and problem resolution. Collaborate with cross-functional teams (operations, business partners, application SMEs) to resolve issues and improve system performance. Create and maintainrunbooksand documentation for recurring issues and processes. Monitor system health and implement observability tools to proactively detect and address issues. Driveautomation initiativesto reduce manual effort and improve operational efficiency. Participate inon-call rotationsand support weekend operations as needed (with compensatory time off). Supportservice operations,service transition, andservice improvementactivities across the payments ecosystem. An ideal candidate should have- Experience inservice management disciplines: incident, problem, and change management. Hands-on experience inproduction supportroles, preferably in financial services or payments. Experience inscripting and automation tools- Shell Scripting,PythonandAnsible. Experience with technologies includingmainframe,Java on Linux, and payment platforms. Ability to navigate complex transaction workflows and troubleshoot across multiple systems. Exposure tocloud technologiesand interest in future transformation initiatives. Qualified candidates shouldAPPLY NOWfor immediate consideration! Please hitAPPLYto provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you!
Mamta Lohuni Email: Mamta.Lohuni@innovasolutions.com Contact: 913.221.0410
PAY RANGE AND BENEFITS: Pay Range:Between $40-45per hour Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions: Named One of Americas Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Thank You! Team Innova Solutions Job ID: 1003350 Charlotte , North Carolina Job Type: Contract To Hire Added - 07/25/25 #J-18808-Ljbffr