TD SYNNEX
Position Overview
The position owns daily contact with specific, identified accounts. Incumbents work proactively to drive revenues and margins, ensuring organizational profitability through developing and executing strategic client-specific solutions. The incumbent is seasoned and experienced in handling complex customer issues with minimal supervision, leveraging TD executives for support. Essential Duties & Responsibilities
Proactively manage accounts by evaluating product mix and profitability. Identify opportunities to sell TD's full portfolio of products and services. Develop strategic business plans and present them effectively to TD management. Provide team direction on KPI performance, company directives, and vendor initiatives. Support departments' management teams as a change agent and subject matter expert. Manage advanced inbound and outbound sales calls to quote prices, provide product information, and build customer relationships. Assist associates and reps in resolving complex customer problems or issues. Help resellers get the best pricing/deals through alliances with internal TD departments; inform business partners of vendor promotions and floor days; form relationships; and provide proactive business solutions. Demonstrate high interpersonal and collaborative skills. Identify, develop, and implement business opportunities through customer-facing activities. Maintain detailed account knowledge. Represent TD SYNNEX professionally in daily interactions with business partners, customers, and supporting departments. Perform additional duties as assigned. Meet attendance and punctuality standards. Qualifications, Knowledge, Skills & Abilities, and Working Conditions
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Ability to analyze research data from various sources and recommend appropriate actions. Diplomacy in handling calls and correspondence for management. Ability to identify needs and opportunities, developing action plans accordingly. Effective interaction with all management levels. Skilled negotiation, persuasive selling, and closing transactions beneficial to all parties. Ability to prepare and analyze reports and business correspondence. Resourcefulness in resolving complex problems and issues. Ability to interpret numerical information, recognize trends and details. Strategic and tactical thinking skills. Strong organizational and time management skills, with a focus on task completion. Capability to analyze and resolve complex issues promptly. Maintain confidentiality of sensitive information. Key Skills
Communication, Customer Service Management, Problem Solving, Sales Expertise, SME Management Whats In It For You?
Elective Benefits:
Tailored programs to suit your country and lifestyle. Grow Your Career:
Accelerate success with leadership and professional development programs, and on-demand courses. Enhance Personal Well-Being:
Improve financial, physical, and mental health through seminars, events, and support programs. Diversity, Equity & Inclusion:
We value every voice through inclusive education, peer conversations, and equitable growth opportunities. Global Organization:
Network with colleagues during onboarding and beyond. Community Engagement:
Participate in internal groups, volunteering, and social initiatives. Note:
Dont meet every requirement? Apply anyway. Were proud to promote diversity and inclusion. If youre excited about this role and believe youre a good fit, we encourage you to apply. You might be exactly who were looking for! #J-18808-Ljbffr
The position owns daily contact with specific, identified accounts. Incumbents work proactively to drive revenues and margins, ensuring organizational profitability through developing and executing strategic client-specific solutions. The incumbent is seasoned and experienced in handling complex customer issues with minimal supervision, leveraging TD executives for support. Essential Duties & Responsibilities
Proactively manage accounts by evaluating product mix and profitability. Identify opportunities to sell TD's full portfolio of products and services. Develop strategic business plans and present them effectively to TD management. Provide team direction on KPI performance, company directives, and vendor initiatives. Support departments' management teams as a change agent and subject matter expert. Manage advanced inbound and outbound sales calls to quote prices, provide product information, and build customer relationships. Assist associates and reps in resolving complex customer problems or issues. Help resellers get the best pricing/deals through alliances with internal TD departments; inform business partners of vendor promotions and floor days; form relationships; and provide proactive business solutions. Demonstrate high interpersonal and collaborative skills. Identify, develop, and implement business opportunities through customer-facing activities. Maintain detailed account knowledge. Represent TD SYNNEX professionally in daily interactions with business partners, customers, and supporting departments. Perform additional duties as assigned. Meet attendance and punctuality standards. Qualifications, Knowledge, Skills & Abilities, and Working Conditions
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Ability to analyze research data from various sources and recommend appropriate actions. Diplomacy in handling calls and correspondence for management. Ability to identify needs and opportunities, developing action plans accordingly. Effective interaction with all management levels. Skilled negotiation, persuasive selling, and closing transactions beneficial to all parties. Ability to prepare and analyze reports and business correspondence. Resourcefulness in resolving complex problems and issues. Ability to interpret numerical information, recognize trends and details. Strategic and tactical thinking skills. Strong organizational and time management skills, with a focus on task completion. Capability to analyze and resolve complex issues promptly. Maintain confidentiality of sensitive information. Key Skills
Communication, Customer Service Management, Problem Solving, Sales Expertise, SME Management Whats In It For You?
Elective Benefits:
Tailored programs to suit your country and lifestyle. Grow Your Career:
Accelerate success with leadership and professional development programs, and on-demand courses. Enhance Personal Well-Being:
Improve financial, physical, and mental health through seminars, events, and support programs. Diversity, Equity & Inclusion:
We value every voice through inclusive education, peer conversations, and equitable growth opportunities. Global Organization:
Network with colleagues during onboarding and beyond. Community Engagement:
Participate in internal groups, volunteering, and social initiatives. Note:
Dont meet every requirement? Apply anyway. Were proud to promote diversity and inclusion. If youre excited about this role and believe youre a good fit, we encourage you to apply. You might be exactly who were looking for! #J-18808-Ljbffr