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Wisconsin Staffing

Order Specialist

Wisconsin Staffing, New Berlin, Wisconsin, United States, 53151

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Job Responsibilities Answer and return phone calls, including voicemails from patients and referrals. Verify patient demographics and insurance eligibility. Ensure accurate documentation for billing, including prescriptions and supporting chart notes. Follow up with physicians to obtain missing documentation. Enter patient demographics and sales orders into the system. Schedule equipment deliveries (e.g., wheelchairs, hospital beds) or coordinate retail pickups (e.g., walkers, bath safety items). Provide excellent customer service and maintain professional communication with clients and referrals. Schedule: Full-Time | MondayFriday, 8:00 AM 5:00 PM | 1-hour lunch On-Call Rotation Required After Training Rotation: ~34 days/month, including holidays Hours: Weekdays: 5 PM 8 PM Saturdays: 8 AM 8 PM Sundays: 8 AM 5 PM Compensation: Weekday stipend: $30 Saturday stipend: $100 Sunday stipend: $75 Additional pay for actual time worked Schedule released quarterly; employees may trade shifts if needed Top Skills Required: Minimum 2 years in an office setting Minimum 2 years of customer service experience Why Join Us? This role offers a meaningful opportunity to support patients in receiving essential medical equipment. You'll work in a collaborative environment with a team that values accuracy, compassion, and reliability. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Berlin, WI. Application Deadline This position is anticipated to close on Sep 9, 2025. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.