Apollo ITS
Role: Sr Desktop Support Tech
Location: Richmond, VA
Duration: 10+ month (extendable upto 12 months)
Interview: Both Web Cam and In Person Interview
Per Mgr: Interviews will be a combination of PHONE or Virtual/Web based IV(initially) then a
FOLLOW UP IN PERSON Interview will be conducted
if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed.
Job Description: Virginia Tax seeks qualified resource to be responsible for:
Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365. Considerable knowledge of pc hardware, peripherals & networks Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Excellent troubleshooting skills Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent problem-solving, analytical, and team-working skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies. Required/Desired Skills:
Strong working knowledge of computer systems, hardware, and software, including drivers and bios Excellent problem-solving, analytical, and team-working skills Excellent communication and interpersonal skills. Demonstrated ability to obtain feedback from customers to improve training methods. Running reports and analyzing common complaints and problems. An openness to learning new technologies. An openness to learning new technologies.
Per Mgr: Interviews will be a combination of PHONE or Virtual/Web based IV(initially) then a
FOLLOW UP IN PERSON Interview will be conducted
if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed.
Job Description: Virginia Tax seeks qualified resource to be responsible for:
Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365. Considerable knowledge of pc hardware, peripherals & networks Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Excellent troubleshooting skills Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent problem-solving, analytical, and team-working skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies. Required/Desired Skills:
Strong working knowledge of computer systems, hardware, and software, including drivers and bios Excellent problem-solving, analytical, and team-working skills Excellent communication and interpersonal skills. Demonstrated ability to obtain feedback from customers to improve training methods. Running reports and analyzing common complaints and problems. An openness to learning new technologies. An openness to learning new technologies.