Omni Hotels
Overview
The Front Desk Supervisor | Overnight role at Omni Hotels & Resorts is based at The Omni Dallas Hotel in downtown Dallas, connected via a sky bridge to the Dallas Convention Center and near restaurants, shops, entertainment and more. The Omni Dallas Hotel is LEED Gold certified. Responsibilities
To be thoroughly acquainted with all check-in policies and procedures. To be experienced with various guest scenarios. To be familiar with all technical equipment related to the Front Desk. To be familiar with all hotel facilities and offerings. To understand the influence and importance of all departments on the Front Desk. Responsible for the training of new associates. Must be familiar with shift checklist and be able to run the desk in the absence of the Assistant Manager. Understand and be able to perform rooms control duties. Broad knowledge of Epitome, Synergy and Vingcard systems. Familiar with all reservation special packages. Understand all radio codes and emergency procedures. Qualifications
Previous experience in a four-diamond or convention resort preferred. At least one year in a front office position required. Attain a high propensity for customer service. Previous cash handling experience. Ability to stand for prolonged periods of time. Computer skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office). Omni Hotels & Resorts is an equal opportunity employer. Veterans and people with disabilities are encouraged to apply. The EEO is the Law poster and its supplement are available as required. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applicationassistance@omnihotels.com. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality
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The Front Desk Supervisor | Overnight role at Omni Hotels & Resorts is based at The Omni Dallas Hotel in downtown Dallas, connected via a sky bridge to the Dallas Convention Center and near restaurants, shops, entertainment and more. The Omni Dallas Hotel is LEED Gold certified. Responsibilities
To be thoroughly acquainted with all check-in policies and procedures. To be experienced with various guest scenarios. To be familiar with all technical equipment related to the Front Desk. To be familiar with all hotel facilities and offerings. To understand the influence and importance of all departments on the Front Desk. Responsible for the training of new associates. Must be familiar with shift checklist and be able to run the desk in the absence of the Assistant Manager. Understand and be able to perform rooms control duties. Broad knowledge of Epitome, Synergy and Vingcard systems. Familiar with all reservation special packages. Understand all radio codes and emergency procedures. Qualifications
Previous experience in a four-diamond or convention resort preferred. At least one year in a front office position required. Attain a high propensity for customer service. Previous cash handling experience. Ability to stand for prolonged periods of time. Computer skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office). Omni Hotels & Resorts is an equal opportunity employer. Veterans and people with disabilities are encouraged to apply. The EEO is the Law poster and its supplement are available as required. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applicationassistance@omnihotels.com. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Hospitality
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