T Mobile US
Senior Product Marketing Manager, T-Mobile Tuesdays
T Mobile US, Seattle, Washington, us, 98127
Sr. Product Marketing Manager For T-Mobile Tuesdays
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! We are seeking a seasoned strategic, customer-obsessed marketing leader to serve as the Sr. Product Marketing Manager for T-Mobile Tuesdays. This role is responsible for advancing program engagement, enhancing customer experience, and ensuring T-Mobile Tuesdays continues to deliver industry-leading customer appreciation. You will be the go-to lead for all things engagementusing insights, partnerships, and cross-functional collaboration to influence the program's evolution. This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in the greater Seattle, Washington area. Job Responsibilities
Engagement Strategy: Be the primary champion for T-Mobile Tuesdays customer engagement, focusing on driving increases in perk engagement from within T-Life through to partner-side redemptions Program Experience: Partner with T-Life Product Marketing and other internal teams to shape features and enhancements that improve the Tuesdays customer journey and operations. Insights-Driven Influence: Work closely with the Sr. Product Marketing Manager, Strategic Insights & Analytics to find opportunities and leverage data to inform the Tuesdays roadmap, feature prioritization, and offer strategy Cross-Functional Leadership: Collaborate with the Sr. Product Marketing Manager, Calendar & GTM (campaign planning and execution) and the Sr. Manager, Marketing & Communications (customer-facing messaging and communications) to ensure flawless, aligned delivery of the Tuesdays program Partner Offers Platform: Influence and optimize the mix of partner offers in the platform in partnership with T-Ads by using customer data, offer performance, marketplace trends and revenue potential Performance Monitoring: Track, analyze, and communicate engagement and redemption metrics, providing actionable insights and recommendations for ongoing optimization Continuous Improvement: Maintain a relentless focus on customer delight, regularly gathering and applying feedback to refine the program experience Education
Bachelor's Degree Marketing, Business, Communications, or a related field (Required) Work Experience:
5+ years of experience in product marketing, with a strong focus on loyalty, engagement, or customer retention programs; experience with marketing partnerships or partner offers platforms is highly valued Demonstrated success driving customer engagement through marketing strategies, not just product launches or technical features. Proven ability to use data, insights, and analytics to find opportunities, optimize offers, and drive improvements Experience working collaboratively with cross-functional teams and influencing without direct ownership Exceptional project management, organizational, and multitasking skills Strong communication skills with a proven ability to present complex insights and recommendations to diverse audiences including senior leaders Creative, resourceful, adaptable, and passionate about continuous improvement and customer experience. Base Pay Range: $119,600 - $215,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To learn about T-Mobile's amazing benefits, check out
www.t-mobilebenefits.com .
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! We are seeking a seasoned strategic, customer-obsessed marketing leader to serve as the Sr. Product Marketing Manager for T-Mobile Tuesdays. This role is responsible for advancing program engagement, enhancing customer experience, and ensuring T-Mobile Tuesdays continues to deliver industry-leading customer appreciation. You will be the go-to lead for all things engagementusing insights, partnerships, and cross-functional collaboration to influence the program's evolution. This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in the greater Seattle, Washington area. Job Responsibilities
Engagement Strategy: Be the primary champion for T-Mobile Tuesdays customer engagement, focusing on driving increases in perk engagement from within T-Life through to partner-side redemptions Program Experience: Partner with T-Life Product Marketing and other internal teams to shape features and enhancements that improve the Tuesdays customer journey and operations. Insights-Driven Influence: Work closely with the Sr. Product Marketing Manager, Strategic Insights & Analytics to find opportunities and leverage data to inform the Tuesdays roadmap, feature prioritization, and offer strategy Cross-Functional Leadership: Collaborate with the Sr. Product Marketing Manager, Calendar & GTM (campaign planning and execution) and the Sr. Manager, Marketing & Communications (customer-facing messaging and communications) to ensure flawless, aligned delivery of the Tuesdays program Partner Offers Platform: Influence and optimize the mix of partner offers in the platform in partnership with T-Ads by using customer data, offer performance, marketplace trends and revenue potential Performance Monitoring: Track, analyze, and communicate engagement and redemption metrics, providing actionable insights and recommendations for ongoing optimization Continuous Improvement: Maintain a relentless focus on customer delight, regularly gathering and applying feedback to refine the program experience Education
Bachelor's Degree Marketing, Business, Communications, or a related field (Required) Work Experience:
5+ years of experience in product marketing, with a strong focus on loyalty, engagement, or customer retention programs; experience with marketing partnerships or partner offers platforms is highly valued Demonstrated success driving customer engagement through marketing strategies, not just product launches or technical features. Proven ability to use data, insights, and analytics to find opportunities, optimize offers, and drive improvements Experience working collaboratively with cross-functional teams and influencing without direct ownership Exceptional project management, organizational, and multitasking skills Strong communication skills with a proven ability to present complex insights and recommendations to diverse audiences including senior leaders Creative, resourceful, adaptable, and passionate about continuous improvement and customer experience. Base Pay Range: $119,600 - $215,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To learn about T-Mobile's amazing benefits, check out
www.t-mobilebenefits.com .