Carter-Haston Real Estate Services, Inc. in
Leasing Professional FT
Carter-Haston Real Estate Services, Inc. in, Nashville, Tennessee, United States, 37247
Leasing Professional FT (Project Management)
Leasing Professional FT (Project Management)
Employment Philosophy
Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.
The 5 Basics
Community Appearance
Intentional Presentation
Exceptional Homes
Prompt Attention
Resident Satisfaction
The 5 Ps Personality Purpose Passion Preparation Participation
Carter-Haston is an Equal Opportunity Employer and a Drug Free Workplace and complies with ADA regulations as applicable. Responsibilities Complete the day-to-day transactions and tasks related to the operation of your assigned community, execute all aspects of the leasing process, and assist with resident relations in accordance with company policies and Fair Housing Laws. Conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood. Assist in developing and executing comprehensive marketing strategies for the community, including neighborhood/employer outreach, social media, digital marketing review, online reputation management, resident events, and community engagement initiatives to foster a strong sense of community and increase visibility. Maintain organization of resident files; process applications, credit screenings, background checks; and prepare lease agreements and renewals. Follow up consistently with prospective residents via phone and email to finalize leasing decisions and ensure customer satisfaction. Provide outstanding customer service to residents, prospects, vendors, and community members, including greeting visitors and addressing inquiries. Promote resident satisfaction and retention by ensuring maintenance requests are completed promptly and resident concerns are addressed quickly. Stay informed about industry trends by conducting market surveys of local competitors regarding rental rates, concessions, and specials.
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The 5 Ps Personality Purpose Passion Preparation Participation
Carter-Haston is an Equal Opportunity Employer and a Drug Free Workplace and complies with ADA regulations as applicable. Responsibilities Complete the day-to-day transactions and tasks related to the operation of your assigned community, execute all aspects of the leasing process, and assist with resident relations in accordance with company policies and Fair Housing Laws. Conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood. Assist in developing and executing comprehensive marketing strategies for the community, including neighborhood/employer outreach, social media, digital marketing review, online reputation management, resident events, and community engagement initiatives to foster a strong sense of community and increase visibility. Maintain organization of resident files; process applications, credit screenings, background checks; and prepare lease agreements and renewals. Follow up consistently with prospective residents via phone and email to finalize leasing decisions and ensure customer satisfaction. Provide outstanding customer service to residents, prospects, vendors, and community members, including greeting visitors and addressing inquiries. Promote resident satisfaction and retention by ensuring maintenance requests are completed promptly and resident concerns are addressed quickly. Stay informed about industry trends by conducting market surveys of local competitors regarding rental rates, concessions, and specials.
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