Xylem
Service Center Technician
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring for a Service Center Technician! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark! THE ROLE: The Service Center Technician will be responsible for executing service activities at service center locations in a safe and efficient manner. This role includes system troubleshooting, working with mechanical, electrical equipment, conducting preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer-owned equipment). May interact with customers. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits. Essential Duties/Principal Responsibilities: Diagnosing, repairing, and servicing of Flygt and other similar Xylem products. Occasionally assist with field work encompassing mechanical/electrical start-ups. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: High School Diploma, with graduation from a community or technical college in an electrical or mechanical field, preferred Electrical and mechanical experience Work without direct supervision Experience with Microsoft Office, including smart devices Must have customer service experience Demonstrates critical thinking and troubleshooting ability Synthesizes technical information and communicates it clearly Valid driver's license Ability to operate with substantial lifting and physical work Driving Requirements: Driver Application for Employment Motor Vehicle Report (MVR) Physical Requests: Lifting equipment and parts (30-40 pounds), shop environment. Standing at work bench while performing repairs. Regularly required to listen, talk to, and see employees on a daily basis. Operating overhead, jib and HIAB cranes. Operation of lift truck and crane truck. Work Environment: Shop environment where appropriate PPE use is required. Shop work on equipment used in the water and wastewater industry. Site work on equipment used in the water and wastewater industry. Outdoor work on equipment used in the water and wastewater industry. Standard weekly job hours is 40 hours. Some overtime and travel is required. At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring for a Service Center Technician! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark! THE ROLE: The Service Center Technician will be responsible for executing service activities at service center locations in a safe and efficient manner. This role includes system troubleshooting, working with mechanical, electrical equipment, conducting preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer-owned equipment). May interact with customers. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits. Essential Duties/Principal Responsibilities: Diagnosing, repairing, and servicing of Flygt and other similar Xylem products. Occasionally assist with field work encompassing mechanical/electrical start-ups. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: High School Diploma, with graduation from a community or technical college in an electrical or mechanical field, preferred Electrical and mechanical experience Work without direct supervision Experience with Microsoft Office, including smart devices Must have customer service experience Demonstrates critical thinking and troubleshooting ability Synthesizes technical information and communicates it clearly Valid driver's license Ability to operate with substantial lifting and physical work Driving Requirements: Driver Application for Employment Motor Vehicle Report (MVR) Physical Requests: Lifting equipment and parts (30-40 pounds), shop environment. Standing at work bench while performing repairs. Regularly required to listen, talk to, and see employees on a daily basis. Operating overhead, jib and HIAB cranes. Operation of lift truck and crane truck. Work Environment: Shop environment where appropriate PPE use is required. Shop work on equipment used in the water and wastewater industry. Site work on equipment used in the water and wastewater industry. Outdoor work on equipment used in the water and wastewater industry. Standard weekly job hours is 40 hours. Some overtime and travel is required. At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed.