Emerge Living
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Leasing Professional
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Emerge Living . Overview
Emerge is a trusted multi-family Property Management firm that operates A, B, C and new development apartment communities in Texas, Georgia, and Florida. Were a dedicated firm that strives to deliver exceptional value to our partners, properties, and our residents. The Leasing Professional role combines sales, customer service and marketing to lease apartment homes and build excellent relationships. The ideal candidate will be proactive in anticipating and exceeding expectations in all areas of the Leasing Professional role. Specifically, you will be responsible for greeting prospects, qualifying leads, and documenting all interactions. You will also be responsible for maintaining electronic guest cards, inspecting models, and communicating service needs to the property manager. Additionally, you will provide quotes, assist with online applications, and disclose upfront leasing fees and approval requirements. Your primary goal will be to close sales and ensure seamless resident move-ins. Responsibilities
Greet and qualify prospects professionally using guest cards in our Lead Management Software Tour and present the community in a compelling way and assist prospective residents with finding the right apartment home Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary Manage the leasing/renewal process from start to finish Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing Promote resident satisfaction and retention by promptly responding to questions and requests and taking appropriate actions to resolve service issues Qualifications
Ability to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of the community, etc. Excellent communication and interpersonal skills, both verbal and written Knowledge and understanding of operations including people management, financial reporting, problem-solving, sales, maintenance and resident relations. Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met Ability to handle multiple tasks and prioritize duties and responsibilities Mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various locations High School Diploma required, and College Degree Preferred 1-3 years of experience in Property Management Preferred Bilingual (English and Spanish) Preferred Strong initiative and customer service orientation Valid Driver's License What motivates you
Impact: You thrive on improving the lives of residents, exceeding budgeted expectations, and contributing to the companys success. Challenges: You embrace obstacles as opportunities, proactively seeking and implementing solutions. Growth: Youre inspired by being part of a fast-growing organization and contributing to its continued success. What We Have To Offer
Medical, Dental, Vision, Disability and Life Insurance Employee Wealth Program 401K Plan Generous PTO Growth Opportunities Seniority level
Entry level Employment type
Full-time Job function
Sales and Management
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Leasing Professional
role at
Emerge Living . Overview
Emerge is a trusted multi-family Property Management firm that operates A, B, C and new development apartment communities in Texas, Georgia, and Florida. Were a dedicated firm that strives to deliver exceptional value to our partners, properties, and our residents. The Leasing Professional role combines sales, customer service and marketing to lease apartment homes and build excellent relationships. The ideal candidate will be proactive in anticipating and exceeding expectations in all areas of the Leasing Professional role. Specifically, you will be responsible for greeting prospects, qualifying leads, and documenting all interactions. You will also be responsible for maintaining electronic guest cards, inspecting models, and communicating service needs to the property manager. Additionally, you will provide quotes, assist with online applications, and disclose upfront leasing fees and approval requirements. Your primary goal will be to close sales and ensure seamless resident move-ins. Responsibilities
Greet and qualify prospects professionally using guest cards in our Lead Management Software Tour and present the community in a compelling way and assist prospective residents with finding the right apartment home Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary Manage the leasing/renewal process from start to finish Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing Promote resident satisfaction and retention by promptly responding to questions and requests and taking appropriate actions to resolve service issues Qualifications
Ability to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of the community, etc. Excellent communication and interpersonal skills, both verbal and written Knowledge and understanding of operations including people management, financial reporting, problem-solving, sales, maintenance and resident relations. Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met Ability to handle multiple tasks and prioritize duties and responsibilities Mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various locations High School Diploma required, and College Degree Preferred 1-3 years of experience in Property Management Preferred Bilingual (English and Spanish) Preferred Strong initiative and customer service orientation Valid Driver's License What motivates you
Impact: You thrive on improving the lives of residents, exceeding budgeted expectations, and contributing to the companys success. Challenges: You embrace obstacles as opportunities, proactively seeking and implementing solutions. Growth: Youre inspired by being part of a fast-growing organization and contributing to its continued success. What We Have To Offer
Medical, Dental, Vision, Disability and Life Insurance Employee Wealth Program 401K Plan Generous PTO Growth Opportunities Seniority level
Entry level Employment type
Full-time Job function
Sales and Management
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