Boys & Girls Clubs of Chicago
Membership Clerk Assistant- True Value Club
Boys & Girls Clubs of Chicago, Chicago, Illinois, United States, 60290
Job Details
Job Location : True Value Club - Chicago, IL
Position Type : Part Time
Education Level : High School
Salary Range : $17.00 - $18.00 Hourly
Travel Percentage : No Travel
Job Shift : After School Hours/Summer Hours
Job Category : Admin - Clerical Description PRIMARY FUNCTION: The Membership Clerk Assistant supports the daily operations of the front desk and membership services under the guidance and supervision of the Membership Coordinator. Responsibilities include maintaining the front desk while providing exceptional customer service to members, parents, staff, visitors and vendors. The Membership Clerk Assistant will also be responsible for membership management software data entry and maintenance. KEY ROLES (Essential Job Responsibilities): Serve as a Club ambassador by greeting all members, parents and staff as well as monitoring and tracking all visitors and vendors. Maintain the appearance, safety and security for the front desk area. Maintain master calendar of Club activities and events as well as communicate and disperse information about upcoming events and activities to members, parents, staff, volunteers and general public. Answer telephone calls and route as necessary; provide expert Club and program information as requested. Monitor Club member recruitment, enrollment and renewal process, assuring all applications are complete and contain the required supporting documents. Assist with collecting membership fees and issue paid receipts and prepare bank deposits as directed. Maintain accurate records relating to application intake, daily and program attendance, parent information and member files. Maintain monthly and daily reports as needed for program support and assist Membership Coordinator with all reporting requirements involving Club membership under appropriate supervision. Help maintain Club membership management database software. Help maintain supplies for facility and front desk area. Attendance of all staff/agency meetings, as required. Perform other incidental and related duties as required and assigned. Qualifications QUALIFICATIONS High school diploma or equivalent Bilingual (Spanish and English) One-year experience with administrative functions Demonstrated excellent customer service skills Working knowledge of youth development as well as experience with Boys & Girls Clubs preferred Computer competency with working knowledge of computer programs and software Ability to communicate effectively with youth, parents, staff, volunteers and general public Self-starter with exceptional interpersonal and organizational skills with a keen sense of prioritizing, time management and follow through. ENVIRONMENTAL CONDITION Must pass criminal background check which includes Livescan fingerprints PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Normal internal office environment. Occasional need to travel to club locations in Chicago. Ability to bend, squat, climb stairs and lift frequently. Ability to lift up to 25 pounds occasionally. #J-18808-Ljbffr
Job Location : True Value Club - Chicago, IL
Position Type : Part Time
Education Level : High School
Salary Range : $17.00 - $18.00 Hourly
Travel Percentage : No Travel
Job Shift : After School Hours/Summer Hours
Job Category : Admin - Clerical Description PRIMARY FUNCTION: The Membership Clerk Assistant supports the daily operations of the front desk and membership services under the guidance and supervision of the Membership Coordinator. Responsibilities include maintaining the front desk while providing exceptional customer service to members, parents, staff, visitors and vendors. The Membership Clerk Assistant will also be responsible for membership management software data entry and maintenance. KEY ROLES (Essential Job Responsibilities): Serve as a Club ambassador by greeting all members, parents and staff as well as monitoring and tracking all visitors and vendors. Maintain the appearance, safety and security for the front desk area. Maintain master calendar of Club activities and events as well as communicate and disperse information about upcoming events and activities to members, parents, staff, volunteers and general public. Answer telephone calls and route as necessary; provide expert Club and program information as requested. Monitor Club member recruitment, enrollment and renewal process, assuring all applications are complete and contain the required supporting documents. Assist with collecting membership fees and issue paid receipts and prepare bank deposits as directed. Maintain accurate records relating to application intake, daily and program attendance, parent information and member files. Maintain monthly and daily reports as needed for program support and assist Membership Coordinator with all reporting requirements involving Club membership under appropriate supervision. Help maintain Club membership management database software. Help maintain supplies for facility and front desk area. Attendance of all staff/agency meetings, as required. Perform other incidental and related duties as required and assigned. Qualifications QUALIFICATIONS High school diploma or equivalent Bilingual (Spanish and English) One-year experience with administrative functions Demonstrated excellent customer service skills Working knowledge of youth development as well as experience with Boys & Girls Clubs preferred Computer competency with working knowledge of computer programs and software Ability to communicate effectively with youth, parents, staff, volunteers and general public Self-starter with exceptional interpersonal and organizational skills with a keen sense of prioritizing, time management and follow through. ENVIRONMENTAL CONDITION Must pass criminal background check which includes Livescan fingerprints PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Normal internal office environment. Occasional need to travel to club locations in Chicago. Ability to bend, squat, climb stairs and lift frequently. Ability to lift up to 25 pounds occasionally. #J-18808-Ljbffr