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EverStaff

Front Desk Associate

EverStaff, Beachwood, Ohio, United States, 44122

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Job Description

We are seeking a friendly and organized Front Desk Representative for our client in Beachwood. This role is essential in creating a welcoming environment for patients while ensuring smooth front office operations. The ideal candidate will have excellent communication skills, attention to detail, and a passion for delivering exceptional patient service.

Position Details: Pay:

$18-$20 Schedule:

Monday-Friday 8am-5pm Key Responsibilities:

Greet patients and visitors in a warm, professional manner. Check patients in and out for appointments and collect necessary information. Schedule and confirm patient appointments via phone, email, or patient portal. Verify insurance coverage and obtain necessary authorizations. Process payments, copays, and maintain accurate billing records. Answer phone calls, respond to inquiries, and direct calls to the appropriate department. Maintain organized and confidential patient files in compliance with HIPAA regulations. Assist with administrative tasks such as scanning, faxing, and filing. Qualifications:

High school diploma or equivalent required; additional training in medical administration a plus. Previous experience in a medical office, healthcare setting, or customer service role preferred. Strong interpersonal and communication skills. Proficiency in medical software and Microsoft Office Suite. Ability to multitask in a fast-paced environment while maintaining attention to detail.

EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).