U.S. Bancorp
Compliance Program Quality and Controls Manager
U.S. Bancorp, Minneapolis, Minnesota, United States, 55400
Job Title
Partners with leaders in their assigned Line Of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Lead projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. Ensures the active identification, response and/or escalation of risks as appropriate. May influence policies and procedures to maximize profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line Of Business and the Lines Of Defense. Position Responsibilities Design, implement, and manage a robust quality management framework for Compliance Program functions, including quality controls and key indicator design, and quality assurance testing. Manage processes to analyze Compliance program effectiveness, including monitoring Compliance program key indicators and quality assurance results to identify findings or training and performance needs. Manage root cause analysis and vetting processes for potential issue identification and sourcing, as well as processes for compliance issue creation, resolution, and validation in accordance with issues management process. Partner with Corporate Compliance teammates and other Compliance Oversight groups to develop consistent routines to source Corporate Compliance-identified issues. Coordinate processes to manage staffing resources to ensure appropriate coverage for functions with fluctuating staffing needs, including exam and issues management, regulatory change management, enforcement actions, risk management initiatives, examination preparation, and other program enhancements and functions where temporary support may be required. Ensure policies and procedures reflect best practices and meet evolving regulatory requirements. Basic Qualifications Bachelors degree, or equivalent work experience Typically more than 10 years of applicable experience Preferred Skills and Experience Strong leadership and management skills of processes, projects and people Effective written and verbal communication skills Strong analytical, problem-solving and negotiation skills Considerable knowledge of compliance risk management concepts Professional experience in compliance or financial services Quality Assurance, audit, or comparable responsibilities. Demonstrated experience coordinating, managing, or executing quality assurance or testing processes for compliance risk management. Considerable knowledge of issue management policy, procedure, and guidance Strong analytical, process facilitation and project management skills, including development of plans, tracking to completion, and status reporting Demonstrated ability to develop, implement, and maintain risk management programs Strong presentation, interpersonal, written and verbal communication skills Effective relationship building and negotiation skills Familiarity with applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business Familiarity with Corporate Compliance teams (e.g., General Banking, Fair and Responsible Banking Division, etc.) Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations The role offers a hybrid/flexible schedule, which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
Partners with leaders in their assigned Line Of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Lead projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. Ensures the active identification, response and/or escalation of risks as appropriate. May influence policies and procedures to maximize profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line Of Business and the Lines Of Defense. Position Responsibilities Design, implement, and manage a robust quality management framework for Compliance Program functions, including quality controls and key indicator design, and quality assurance testing. Manage processes to analyze Compliance program effectiveness, including monitoring Compliance program key indicators and quality assurance results to identify findings or training and performance needs. Manage root cause analysis and vetting processes for potential issue identification and sourcing, as well as processes for compliance issue creation, resolution, and validation in accordance with issues management process. Partner with Corporate Compliance teammates and other Compliance Oversight groups to develop consistent routines to source Corporate Compliance-identified issues. Coordinate processes to manage staffing resources to ensure appropriate coverage for functions with fluctuating staffing needs, including exam and issues management, regulatory change management, enforcement actions, risk management initiatives, examination preparation, and other program enhancements and functions where temporary support may be required. Ensure policies and procedures reflect best practices and meet evolving regulatory requirements. Basic Qualifications Bachelors degree, or equivalent work experience Typically more than 10 years of applicable experience Preferred Skills and Experience Strong leadership and management skills of processes, projects and people Effective written and verbal communication skills Strong analytical, problem-solving and negotiation skills Considerable knowledge of compliance risk management concepts Professional experience in compliance or financial services Quality Assurance, audit, or comparable responsibilities. Demonstrated experience coordinating, managing, or executing quality assurance or testing processes for compliance risk management. Considerable knowledge of issue management policy, procedure, and guidance Strong analytical, process facilitation and project management skills, including development of plans, tracking to completion, and status reporting Demonstrated ability to develop, implement, and maintain risk management programs Strong presentation, interpersonal, written and verbal communication skills Effective relationship building and negotiation skills Familiarity with applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business Familiarity with Corporate Compliance teams (e.g., General Banking, Fair and Responsible Banking Division, etc.) Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations The role offers a hybrid/flexible schedule, which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.