Inside Higher Ed
Solutions Architect - Enterprise Services
Inside Higher Ed, Atlanta, Georgia, United States, 30383
Overview
Job title:
Solutions Architect - Enterprise Services Location:
USO-Information Tech Services Employment:
Regular, Full-Time Job ID:
283088 About Us
The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Our Information Technology Services (ITS) division is located in Athens. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Job Summary
This Solutions Architect position performs complex specialized duties in the design, installation and maintenance of systems infrastructure, focused on Microsoft Windows, AD, and Azure technologies. This position designs all aspects of the server infrastructure, including automated operating system and application installation, and performs a variety of other complex systems administration duties. This position may serve as project leader on special projects and may coordinate work of junior staff. Responsibilities
Administer multiple server environments supporting academic, administrative, and networking applications and services in a 24x7x365 production environment. Install server operating systems and related software via automation. Serve as Team Lead and technical expert for the Microsoft Systems team. Automate as much as possible and help other teams automate processes. Maintain organization-wide monitoring and logging systems and analyze infrastructure statistics and trends. Respond quickly to hardware, software, network, and system failures; provide troubleshooting, analysis, and recommendations for corrective action. Contribute to research and development of technologies and tools for system administration. Assist database administrators, application specialists, and developers with installation, evaluation, and testing of new products and product versions. Identify and provide solutions to problems faced by database administrators, application specialists, and developers. Assist in evaluating vendor proposals for software, services, and equipment. Provide technical assistance and advice to USG member institutions running local servers and services. Participate in on-call pager rotation and respond to emergencies after hours. Provide team leadership, experienced guidance, and mentoring as needed. Occasionally perform maintenance and upgrades after hours and/or on weekends. Occasionally participate in data center troubleshooting and/or installing/de-installing equipment. Perform related duties as assigned. Qualifications
Bachelors Degree required or equivalent combination of education and experience. Minimum five years of experience managing servers and services in a production environment. Experience architecting complex systems from the ground up. Experience automating system administration tasks (preferably using Puppet). Experience managing virtualized environments (VMware ESX). Understanding of common services and protocols (HTTP, SAML, Git, DNS, TCP/IP, NTP, SSH, SMTP, etc.). Experience writing effective system administration scripts and utilities. Competency in programming in one or more high-level languages. Strong working knowledge of patch management and change control practices. Knowledge of monitoring, tiered storage, backup, and disaster recovery best practices. Experience diagnosing Local Area Networking problems. Experience managing a SAML Single Sign-On environment is a plus. Experience managing complex web servers and awareness of emerging web security standards is a plus. Experience working with Microsoft SQL Server and Oracle databases is a plus. Experience with Azure and Office 365 is a plus. Experience with high-availability design (failover, data replication) is a plus. Experience managing SAN and NAS storage environments is a plus. Experience managing a backup service is a plus. USG Core Values
Integrity, Excellence, Accountability, and Respect. Details on the USG core values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and on-line at the provided policy pages. USG also supports Freedom of Expression as stated in Board Policy 6.5. Conditions of Employment & Equal Opportunity
Offers of employment are subject to federal and state laws, and to USG policies. The University System Office is an equal opportunity employer and prohibits discrimination on the basis of race, color, national origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable laws. Inquiries may be directed to Human Resources. Other Information
This is not a supervisory position. This position does not have financial responsibilities, does not require a driving role, and is not a position of trust. This role does not require a purchasing card, travel, or security clearance. USG does not sponsor work visas for this position; it is not eligible for sponsorship. Candidates must reside in Georgia or be willing to relocate. #J-18808-Ljbffr
Job title:
Solutions Architect - Enterprise Services Location:
USO-Information Tech Services Employment:
Regular, Full-Time Job ID:
283088 About Us
The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Our Information Technology Services (ITS) division is located in Athens. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell. Job Summary
This Solutions Architect position performs complex specialized duties in the design, installation and maintenance of systems infrastructure, focused on Microsoft Windows, AD, and Azure technologies. This position designs all aspects of the server infrastructure, including automated operating system and application installation, and performs a variety of other complex systems administration duties. This position may serve as project leader on special projects and may coordinate work of junior staff. Responsibilities
Administer multiple server environments supporting academic, administrative, and networking applications and services in a 24x7x365 production environment. Install server operating systems and related software via automation. Serve as Team Lead and technical expert for the Microsoft Systems team. Automate as much as possible and help other teams automate processes. Maintain organization-wide monitoring and logging systems and analyze infrastructure statistics and trends. Respond quickly to hardware, software, network, and system failures; provide troubleshooting, analysis, and recommendations for corrective action. Contribute to research and development of technologies and tools for system administration. Assist database administrators, application specialists, and developers with installation, evaluation, and testing of new products and product versions. Identify and provide solutions to problems faced by database administrators, application specialists, and developers. Assist in evaluating vendor proposals for software, services, and equipment. Provide technical assistance and advice to USG member institutions running local servers and services. Participate in on-call pager rotation and respond to emergencies after hours. Provide team leadership, experienced guidance, and mentoring as needed. Occasionally perform maintenance and upgrades after hours and/or on weekends. Occasionally participate in data center troubleshooting and/or installing/de-installing equipment. Perform related duties as assigned. Qualifications
Bachelors Degree required or equivalent combination of education and experience. Minimum five years of experience managing servers and services in a production environment. Experience architecting complex systems from the ground up. Experience automating system administration tasks (preferably using Puppet). Experience managing virtualized environments (VMware ESX). Understanding of common services and protocols (HTTP, SAML, Git, DNS, TCP/IP, NTP, SSH, SMTP, etc.). Experience writing effective system administration scripts and utilities. Competency in programming in one or more high-level languages. Strong working knowledge of patch management and change control practices. Knowledge of monitoring, tiered storage, backup, and disaster recovery best practices. Experience diagnosing Local Area Networking problems. Experience managing a SAML Single Sign-On environment is a plus. Experience managing complex web servers and awareness of emerging web security standards is a plus. Experience working with Microsoft SQL Server and Oracle databases is a plus. Experience with Azure and Office 365 is a plus. Experience with high-availability design (failover, data replication) is a plus. Experience managing SAN and NAS storage environments is a plus. Experience managing a backup service is a plus. USG Core Values
Integrity, Excellence, Accountability, and Respect. Details on the USG core values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and on-line at the provided policy pages. USG also supports Freedom of Expression as stated in Board Policy 6.5. Conditions of Employment & Equal Opportunity
Offers of employment are subject to federal and state laws, and to USG policies. The University System Office is an equal opportunity employer and prohibits discrimination on the basis of race, color, national origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable laws. Inquiries may be directed to Human Resources. Other Information
This is not a supervisory position. This position does not have financial responsibilities, does not require a driving role, and is not a position of trust. This role does not require a purchasing card, travel, or security clearance. USG does not sponsor work visas for this position; it is not eligible for sponsorship. Candidates must reside in Georgia or be willing to relocate. #J-18808-Ljbffr